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With each new major version of its CRM product, Microsoft does a little refresh of its certification exams. These exams are important to validate by Microsoft but also to to the market your level of competency on the Dynamics solutions....
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With Adobe Campaign and Microsoft Dynamics 365, brands can bring their marketing and sales content, data, processes together to deliver engaging customer experiences across all touch points throughout the customer journey. You can learn more on th...
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To know the future of Dynamics 365 Customer Engagement, the best thing to do is to keep an eye open on the Business Edition. It was created by Microsoft to offer a simpler version of the Dynamics 365 Enterprise Edition features to Small and M...
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Microsoft Dynamics Customer Engagement is now available in two editions. The Enterprise Edition, which can be considered as the continuity of Dynamics CRM, and the Business Edition. The first Dynamics 365 Customer Engagement Business Edition ...
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Microsoft has released on their YouTube channel a great deal of sessions that were recorded at the Microsoft Ignite conference that took place this week in Orlando, Florida. Many of them are on Dynamics CRM 365 Customer Engagement (CE for short).O...
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5 new Business Applications exams were announced earlier this month. Among them, a Dynamics 365 Customer Engagement one: MB2-877: Microsoft Dynamics 365 for Field Service. It should count towards the MSCA and MCSE certification paths. Even th...
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This series of articles is dedicated to security modeling in Dynamics 365 Customer Engagement / Common Data Service for Apps.The aim is to go beyond the basic principles that are already detailed in Customization and Configuration courses or on Te...
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Have I mentioned how important the context is?Whenever you address a security question in Dynamics 365 Customer Engagement, there are always two contexts that you must take into consideration: the data context and the user context.The data context...
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