
This post is part of the series in which I am taking a look at the new functionality introduced in Microsoft Power Automate 2026 Wave 1. The twenty-fourth of the new functionality (originally in the Desktop flows section, although Microsoft someti...
Conversation Orchestration in Dynamics 365 Contact Center enables real-time decisioning, dynamic prioritization, and intelligent automation across every customer interaction. The post Introducing Conversation Orchestration in Dynamics 365 Contact...
The Problem Nobody Talks About You’ve connected your agent to Dataverse. It can query records, read tables, and return data. And yet — it still get’s it wrong. Not because the data is wrong. Not because the agent is broken. But because the agent h...
This post is part of the series in which I am taking a look at the new functionality introduced in Microsoft Power Automate 2026 Wave 1. The twenty-third of the new functionality (originally in the Desktop flows section, although Microsoft sometim...
This post is part of the series in which I am taking a look at the new functionality introduced in Microsoft Power Automate 2026 Wave 1. The twenty-second of the new functionality (originally in the Desktop flows section, although Microsoft someti...
From May 25-27, the fourth edition of DynamicsMinds took place in Portorož, Slovenia. The conference center is located in next to the Adriatic Sea. Like earlier years, I was privileged to visit the event and share my knowledge in presentations, le...
You’ve set up your Power Pages site, and patted yourself on the back. Nice work! But it looks generic, and NOTHING like your organisation or clients company branding. How do you start making it look a bit better and more inline with the guidelines...
Recently, I had the opportunity to help a customer investigate performance issues within their Business Central environment. Users had started reporting slower page loads, longer processing times, and declining system responsiveness. The challenge...