Hi, In need of some help!
We've set up coupling via table 5331 (see this post: https://community.dynamics.com/business/f/758/p/301394/870926#870926) and the records appear to be 'half-coupled'. There were no error messages when applying the package and we can get to CRM records from BC, but not the other way around.
Does anyone know what is wrong? It feels like the coupling is only 95% complete. That there is something missing in the coupling somewhere in BC which is required when we go back from CRM. We noticed in page 5341 ("ACCOUNTS - DYNAMICS 365 FOR SALES") that the records still appears as Coupled = No (even though we can open the CRM record from BC).
Thanks in advance!
For posterity, I finally found the solution to this. Referring back to the instructions on the original coupling steps (community.dynamics.com/.../870926), we found that adding the table id to the import file (eg Customer = Table ID 18) made the connection work from CRM to BC.
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