Hi,

I'm trying to install the help server on a 2012R2 server who already hosted the Business Central Web Server successfully.

The Windows Server is completely up to date and the Windows Search Service installed.

I have the following error during installation of the help server :

Done configuring package. Id = 'ARP' ReturnCode = 0
Configuring package. Id = 'WebClientDependency'
Path to executable = 'C:\Dynamics.365.BC.33838.FR.DVD\WebClientDependencyInstaller.exe', Arguments = '/install'
Done configuring package. Id = 'WebClientDependency' ReturnCode = 0
Configuring package. Id = 'NavHelpServer'
MSI log file set to: C:\Users\ADMINI~1.PAS\AppData\Local\Temp\2\setup.wix.msi.2.log
Windows Installer: Error: There is a problem with this Windows Installer package. A DLL required for this install to complete could not be run. Contact your support personnel or package vendor.
Done configuring package. Id = 'NavHelpServer' ReturnCode = 1603
SUCCESS: Package Composants d'installation de Microsoft Dynamics 365 Business Central executed sucessfully.
SUCCESS: Package Éléments IIS requis pour les composants serveur web executed sucessfully.
ERROR: Package Microsoft Dynamics 365 Business Central Help Server failed with error. See detailed message above.
=== Logging stopped: 2019/07/22 11:59:44 ===

Thanks for your help!