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Featured News


Microsoft Events On-Demand | Your guide to Dynamics 365 and Power Platform

Browse our Dynamics 365 and Power Platform sessions catalog to explore all the learning opportunities, tools and technologies available that help you create and build solutions around and across Microsoft technologies.

Watch our latest event | Microsoft Build on-demand – Full sessions list

Check out a few highlights below–

Microsoft Business Applications Summit sessions on-demand - Full sessions list

Check out a few highlights below–

Microsoft Ignite 2021 On-Demand - Full sessions list

Check out a few highlights below–


Power Platform | Fusion Development | Our Journey for all developers

We started our fusion team development journey by supporting our customers with new integrations for low-code application development for pro developers at Microsoft Build in 2019 and continued to deliver capabilities to help you better achieve your app development goals at Microsoft Ignite last year.

  • Fusion development teams are defined as “cross-functional teams that use data and technology to achieve business outcomes,
  • Many organizations are embracing fusion development to build better applications faster by bringing together professional developers with citizen, or low-code, developers and IT professionals.
  • With Microsoft cloud, fusion teams can collaborate on low-code solutions using Microsoft Power Platform to create apps, flows, and bots—which has shown to deliver up to twice the reach of apps built by single individuals.

We are announcing a variety of new tools and capabilities to help fusion development teams build low-code apps, automations, and bots faster and at scale, including:

New features coming to preview in June 2021 that support fusion teams.

  • Command Line Interface (CLI) support for source code files and packaging.
  • Native Microsoft Power Platform Visual Studio and Visual Studio Code integrations.
  • A new Visual Code extension for Power Apps portals development.
  • An application lifecycle management (ALM) accelerator for all makers and developers.
  • A new Independent Publisher connector certification.
  • Add custom code to your custom connector.
  • All these new features mean developers can easily participate in fusion teams while staying in their development tools of choice.

For more information on the best way for teams to build together, read this page on Microsoft Power Platform blog.


Power Platform | Dataverse demystified

Using the Power Platform’s advanced data backend for all your apps

  • Low code developers are getting access to Dataverse for Teams through Microsoft 365 and building out solutions on Dataverse for Teams that include data powered apps, chat bots, and cloud flows.
  • Pro developers that have heard about Dataverse now want to learn how it’s features can help them go further, faster – from the ability to get a single managed service that brings together their favorite Azure data services under a common API to robust extensibility with plugins and messaging integration.
  • Learn more from the demo-filled discussion about everything from building low code Power Apps with Dataverse for Teams to defining business rules to creating search powered chatbots with Power Virtual Agents to a tour of pro dev capabilities in Dataverse.

Power Apps | Introducing Custom Pages and the Modern App Designer

How to bring together canvas and model-driven pages into a single, cohesive application that’s highly tailored to the needs of end users?

With two significant new capabilities:

  • Custom Pages, backed by the full flexibility of the Power Apps canvas to craft pixel-perfect UX, connect to over 400 data sources, and leverage Power Fx for approachable low-code logic, will now be able to embed seamlessly within model-driven applications.
    • The result is a ready-for-enterprise app that can fluidly combine grids and forms over Microsoft Dataverse with completely tailored custom screen.
  • Modern App Designer: What’s more, makers can build these unified experiences with the new Modern App Designer.
    • Assembling a fully responsive application backed by Dataverse takes just a few clicks.
    • Drop in robust, declaratively generated grids and forms simply by selecting a table. Preview the running app live in the designer, and craft custom pages right inline.

For more information, read this page on Microsoft Power Apps blog.


Power Apps | Partners | Introducing a new way to manage and enforce licenses for your products

We are pleased to announce the public preview of a new capability called third-party app license management that enables our partners to manage and enforce licenses for their products using the same systems and technologies Microsoft uses for its own licensed products.

License assignment through the Microsoft 365 admin center

  • Admins will be able to assign licenses of partner products using the Microsoft 365 admin center, a familiar portal which admins use today to manage Office and Dynamics licenses:

License enforcement built into the platform.

  • The Power Platform will enforce partner product licenses at runtime to ensure that only licensed users can access a partner’s solutions. If a user has not been assigned a license for a solution, then that solution will not appear in the user’s Dynamics Home Hub.

Analytics and insights for partners

  • In Partner Center, partners will be able to view aggregated reports of the types and quantities of licenses their customers own and whether those licenses have been assigned – a useful indicator to help understand whether customers are getting value from their license purchases.

The public preview is now available for partners to try.

Note :

  • Third-party app license management supports the Dynamics CE/Power Platform offer type in Partner Center and supports license enforcement of model-driven apps.
  • Looking ahead we intend to build support for other Partner Center offer types and for the ability to secure Dataverse tables (entities) and SDK messages.

Power Apps | Mixed reality meets lean management | How Dynamics 365 Remote Assist streamlines Microsoft datacenter operations

Did you know that mixed reality business applications like Microsoft Dynamics 365 Remote Assist on HoloLens 2 can help reduce waste from a lean management perspective?

  • Check out this Q&A with Senior Business Program Manager from Microsoft Cloyd Operations and Innovations team to learn key benefits we are able to achieve with mixed reality.
    • Improved Collaboration with Field Technicians - Improved Work/Life Balance- Sustainability and Carbon Negative Goals
    • Critical Environments Reduced Costs- Improved Learning- Increased efficiency, including improved first-time fix rates.
    • Increased safety for employees- Reduce machine downtime.
    • Minimize risk of downtime with proactive remote audits and inspections.
    • Enable real-time, 3D annotation-supported collaboration among team members.
    • Improve client-facing interactions.

For more details, check this page on Microsoft Dynamics 365 blog.


Dynamics 365 | Dynamics 365 Marketing Customer Journey Orchestration preview now available

Microsoft Dynamics 365 Marketing helps customers elevate their customer experience game across every department of the company, whether it’s marketing being tasked with driving growth, or the sales department optimizing in-store and online sales, or the customer service department driving retention, upsell and personalized care.

With AI-assistance, business users can build event-based journeys that reach customers across multiple touchpoints, growing relationships from prospects, through sales and support.

In May 2021, the much-anticipated real-time customer journey orchestration features is now in preview.

Rich new features empower customer experience focused organizations to:

  • Engage customers in real time: With features such as event-based customer journeys, custom event triggers, and SMS and push notifications, organizations can design, predict, and deliver content across the right channels in the moment of interaction, enabling hyper-personalized customer experiences.
  • Win customers and earn loyalty faster: Integrations with Dynamics 365 apps make real-time customer journeys a truly end-to-end experience.
  • Personalize customer experiences with AI:
    • Turn insights into relevant action with AI-driven recommendations for content, channels, segmentation, and analytics.
    • Customer Insights segment and profile integration allows organizations to build deep 1:1 personalization.
  • Grow with a unified, adaptable platform.
    • Easily customize and connect with tools you already use.
    • Efficiently manage compliance requirements and accessibility guidelines.

For more details, check this page on Microsoft Dynamics 365 blog.


D365 Online | Deprecations | Most recent deprecations with deadlines in 2021

June 2021 deprecations and retired/unsupported features.

App Source: Deprecation of Attachment Management Add-on for Dynamics 365 using Azure Blob storage

By June 2021, this solution will deprecate from App Source.

  • Recommended to move Default Dataverse File storage by providing Consent in Blob storage settings page for the existing Users of this solution.
  • Once the Consent accepted by the Customer then all the solution related Create/Update Plug ins will be disabled and start move all the new notes/activity mime attachments to default file storage.
  • Product team will start migrating the old attachments to Default File storage in back end.
  • Additional details are available here.
  • Refer to the document for next steps.

July 2021 deprecations and retired/unsupported features.

App Source: Deprecation of Attachment Management Add-on for Dynamics 365 using Azure Blob storage

  • Effective July 2019, Skype integration feature with customer engagement apps has been deprecated and will no longer be supported after July 31, 2021.
  • This is because Skype will be retired on July 31, 2021; more information: Skype for Business Online retirement - Microsoft Teams

Skype integration with customer engagement apps is deprecated

  • Effective July 2019, Skype integration feature with customer engagement apps has been deprecated and is no longer supported after July 31, 2021. Skype is retired on July 31, 2021; more information: Skype for Business Online retirement - Microsoft Teams
  • The presence indication backed by Skype for Business will no longer function. This deprecation includes presence indication in hover cards, lookup fields, and lookup columns in grids. There are currently plans to support these locations via Teams. In the meantime, presence indication can be found in Live Person Cards.
  • You should plan to transition to Microsoft Teams, because the Team’s capabilities go beyond those of Skype for Business Online. Teams is the next chapter in enterprise communication solution from Microsoft.
  • Reference link on Microsoft docs.

August 2021 deprecations and retired/unsupported features.

IE 11 support for Dynamics 365 and Microsoft Power Platform is deprecated

  • After August 2021, Internet Explorer 11 won't be supported for such Dynamics 365 and Microsoft Power Platform products. We recommend that customers transition to Microsoft Edge.
  • This will impact customers who use Dynamics 365 and Microsoft Power Platform products that are designed to be used through an Internet Explorer 11 interface.
  • For the complete list of products impacted by this change and transitioning from Internet Explorer 11 to a supported browser, see:

FAQ: Internet Explorer 11 deprecation for Dynamics 365 and Microsoft Power Platform Products.

September 2021 deprecations and retired/unsupported features.

The Analyze section, in mobile offline profiles is deprecated.

  • Effective September 2021, the Analyze action and the Offline profile report that is used to configure mobile offline profiles is deprecated.
  • The Analyze feature is being removed due to Cross-Site Scripts (XSS) vulnerabilities.
  • The report is used to identify components that aren't available when you’re working in offline mode.
  • The capabilities will be re-imagined as part of the ongoing enhancements of the mobile offline configuration experience. There is no action required by you.
  • Reference link on Microsoft docs.

October 2021 deprecations and retired/unsupported features.

Low-density headers in model-driven apps won't be supported with the 2021 release wave 2

  • With the upcoming 2021 release wave 2 (public preview in August 2021 and GA in October 2021), the low-density header option, and runtime experience won't be supported in model-driven app forms.
  • Refer to the Microsoft docs to understand Why is it needed and Action required.

Form footers in model-driven app won't be supported with the 2021 release wave 2

  • With the upcoming 2021 release wave 2 (public preview in August 2021 and GA in October 2021), form footers won't be supported in a model-driven app form.
  • Refer to the Microsoft docs to understand Why is it needed and Action required.

April 2022 deprecations and retired/unsupported features.

Some client APIs are deprecated

  • Deprecated Client API: ClientGlobalContext.js.aspx
  • Replacement Client API: None
  • Comments:
    • The ClientGlobalContext.js.aspx page is deprecated and scheduled to be unavailable after April 1, 2022.
    • Alternative methods to access global context information will be available by December 2021.
    • More information HERE

Reminder | For the full list on deprecation, check out this article below.

Important changes (deprecations) coming in Power Apps, Power Automate, and model-driven apps in Dynamics 365 page on Microsoft docs.

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Updates & Releases


Manage Updates | General availability deployment.

Read:

General Availability deployment

Dynamics 365 release schedule

  • Check out Dynamics 365 and Power Platform Release Plans to learn more about new features to be released in the release waves.
  • After a release wave is generally available, all environments will be automatically turned on to receive mandatory updates which will enable the early access features and the general available features of a release.
  • Tips: Stay Informed with Message Center notifications for Dynamics and PowerApps HERE

Microsoft Dynamics 365 Online Release

For the latest Microsoft Dynamics 365 release notes, visit Released Versions of Dynamics 365 for Customer Engagement

Note:

  • The Service Updates for Dynamics 365 online version 9.1 are now available in some regions and coming soon to others.
  • To determine which version your organization has applied, check your Microsoft Dynamics 365 Online version number.
  • Click the gear icon in the upper-right corner, then click About.

Important Note:

Following Service Update 270, we are updating the version numbering format from 9.1.0.xxxxx to 9.2.xxxxx.xxx.

We are making this change to better differentiate the version numbering for each deployed version.

Service Update numbering will now reflect the third numerical group within the version number.

For example, version 9.2.20122.xxx will correspond to "Service Update 20122"

Latest service Update:


Microsoft Dynamics 365 On-premises Updates

For the latest Service Updates for Dynamics 365 on-premise version 8.2 and 9.0, visit Service Updates

Cumulative updates available for Microsoft Dynamics CRM 9.0

Cumulative updates available for Microsoft Dynamics CRM 8.2


Portal Version Updates for Microsoft Dynamics 365

A portal consists of the following components Portal Solutions and Portal website Host.

Portal Website Host and Portal Solution: Update Information

  • Portal Website Host are updated automatically to the latest versions. Typically on a Monthly basis.
  • Portal Solutions are updated by customers.
    • If Portal Solution requires Update, those will be specified and required customer action to do so in Power platform Admin Center.  For details, check out instructions on Update the Power Apps Portals Solution on Microsoft docs.
    • We recommend that you update Solution packages during off-peak hours.
    • Solutions in a package are upgraded for an environment. Hence, the selected package will be upgraded for all portals in the environment using the package.

Portals Version Updates:

  • Power Apps portal version 9.3.4.x is in Early Upgrade phase.
  • Check the updates included with version 9.3.4.x here.

Get notified about new releases

  • To know the release schedule for your specific Portal, check the Office 365 message center (on Microsoft 365 Admin center) for message related to Power Apps Portals release notification which will include the Portal URL and Date.
  • Notifications are sent around 2-5 business days ahead of the release.
  • Each notification provides details of the type of update and the date/time it will be rolled out along with the link to release notes.
  • You might receive more than one O365 message center notification in case you have different regions.

Test Updates Early

  • To test these Updates Early, Opt-in your test or development Portal instance into the Early Upgrade for Portals.
  • Early upgrades are rolled out at least one week before the global rollout of any release.
  • Tips: As you cannot opt-in in the same month, consider your opt-in ahead.

Terminology changes in Power Apps portals

Terminology changes in Power Apps portals - Power Apps | Microsoft Docs


Portal Capabilities for Microsoft Dynamics 365 | Release Updates | Preview features

Release Updates

This is the Release updates page where you can learn about the new features that have recently released and new features that will be releasing over the next few months on Power Apps Portal.

2021 Release Wave 1 Plan

Check out what’s new and planned for Power Apps Portals in 2021 Release Wave1 Plan


Power Apps Portals | Preview Features

Pro- developer experiences

Power Apps portals: Edit portal with Power Platform VS Code Extension (public preview)

  • The VS Code extension for portals adds the capability to configure portals using VS Code and utilize the built-in Liquid language IntelliSense enabling help with code completion, assistance and hinting while customizing portals interface using VS Code.

Preview capabilities

The feature provides the following capabilities during this public preview:

  • Power Apps CLI support from VS Code terminal
  • Portal’s file icon theme
  • Autocomplete support.
  • More details on this page of Power Apps blog

Power Apps portals: Introducing Power Virtual Agents integration using “Chatbot” component (public preview)

  • Power Apps portals allow you to add a Power Virtual Agents chatbot to answer questions posted by a visitor on your portal page.
  • A chatbot (bot) configured with different topics, and trigger phrases, can automatically respond to questions posted by a visitor in a chat conversation.

Preview capabilities

The feature provides the following capabilities during this public preview:

  • Add bot from Dataverse environment.
  • Add bot to all pages.
  • Add bot to specific pages.
  • More details on this page of Power Apps blog

Portals Web API enhancements | Public Preview August 2021

  • Enhance portals Web API by adding support for Microsoft Dataverse custom actions and portal access permission configuration.
  • More details on this page of Power Apps blog.

Support for CI/CD of Power Apps portals configuration using Power Apps CLI | Public Preview April 2021

  • You can now check-in the portal configuration to source control and move portal configuration to any environment using Power Apps CLI. – Optimize ALM approach.

Preview capabilities

The feature provides the following capabilities during this public preview:

  • List all portal websites from the connected Dataverse environment.
  • Download portal website content.
  • Upload portal website content
  • More details on this page of Power Apps blog.

Power Apps Portals | Start using code components with portals | Preview

  • We are excited to announce that support for code components within Power Apps portals is now available with portals version 9.3.3.x and package version 9.2.2103.x. as these updates are rolling out.

Preview capabilities

Core Platform

Support for Microsoft Azure Analysis Services live connections and CustomData function | GA April 2021

  • Makers  (Pro Developers) will be able to embed Power BI dashboards and reports utilizing live connection with Azure Analysis Services
  • More details on this page of Power Apps blog.

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Additional News


Dynamics 365 | Dynamics 365 Migration Community | Three resources that advance your on-premises migration to Dynamics 365

While shifting market conditions have accelerated cloud adoption, some are still weighing migration costs, complexities, and risks against the benefits. There are many reasons to migrate to the cloud, but not everyone is ready.

That’s why, Microsoft launched the Dynamics 365 Migration Community.

  • Whether you’re unsure where to start, what next steps look like, or simply have questions, the Community has answers.
  • Join the Dynamics 365 Migration Community for exclusive access to Microsoft resources that can accelerate your journey to Dynamics 365.
  • The Dynamics 365 Migration Community centralizes our expertise and resources to address your biggest migration concerns.

Assess the value

Start with a Standard Migration Assessment (SMA).

  • Understand the benefits of moving from an on-premises solution to the cloud.
  • Tie identified business objectives to Dynamics 365 functionality.
  • Optimize your migration processes, reducing effort and cost.

Connect to experience.

The Dynamics 365 Migration Community is dedicated to helping on-premises customers considering their move to the cloud.

  • Microsoft brings together solution architects, migration partners, and financing experts to address concerns while connecting customers to the resources necessary to make informed, timely decisions.
  • Connect with technical experts, migration partners, and fellow customers.
  • Ask questions in devoted Dynamics AX and Dynamics CRM forums
  • Gather insights and best practices from focused resources and content.

Understand the impact.

Microsoft Catalyst provides on-premises customers with a picture of the quantifiable economic benefits and value of migration.

  • This is a great way for decision-makers to understand their total cost of ownership in the cloud compared to on-premises solutions.
  • Migration value assessments from Microsoft Calayst use industry benchmarks, peer comparisons, and potential solution benefits to illustrate your possible efficiency gains in the cloud.

· Answer performance questions relative to peers

· Identify which KPIs are most valuable to your organization.

· Leverage trends and process changes to find hidden opportunities.

· Develop clear next steps to drive your migration to the cloud.

Check out for more details on this page of Dynamics 365 blog.


Power Automate | Add your canvas apps to Microsoft Teams

In Nov’19, we introduced “Add to Teams” command in the Power Apps portal to add your canvas apps to Microsoft Teams.

We have simplified the experience to make it easier to add your existing Canvas apps to Microsoft Teams:

The new interface adds a new “Add to Teams” button along with the “Download app” button in the side panel.

  • Download app button allows you download the app manifest, which can then be uploaded to Teams for personal/team use or can be submitted to Team’s tenant admin for broader distribution.
  • The new “Add to Teams” button eliminates the need to download and upload the app for personal/team use. Clicking this button will take you directly to the app installation dialog in Microsoft Teams.

Learn more on this page from Power Apps blog.


Power Apps | Power Fx coming to Model-driven Power Apps, Dataverse, and more

With its roots in Excel and concise power for logic, Power Fx will be a great language for a wide spectrum of makers, from no code seamlessly through pro code. 

Here is an update on three of those areas of innovation been working on for integrating Power Fx with more products across the Power Platform and beyond:

  • Model-driven commanding.  No longer do makers need to learn and write JavaScript to create their own commands!  The same Power Fx formulas used in canvas apps can be used to test and modify Dataverse data.
  • Dataverse calculated columns.  Use Power Fx formulas for calculated columns and rollups in Dataverse, a more modern and powerful alternative to existing facilities.
  • Acumatica.  Reaching beyond the Power Platform and even Microsoft, Acumatica has integrated Power Fx for calculated fields on forms, that can both reference other fields and do aggregate calculations on related tables.

Check this page on Microsoft Power Apps for more details.


Power Automate | Automating document workflows with Power Automate and Adobe

PDFs are core to how businesses get work done today.

Businesses around the world can become paperless businesses because of PDF. It is the primary archival format for documents.

Often, people will perform manual processes like printing and scanning when there are digital ways for them to do that with PDFs.

For example:

  • Sign them with an electronic signature.
  • Combine them together into one document.
  • Convert Word, PowerPoint, and other files into PDFs.
  • OCR documents so that they can be searchable in SharePoint.
  • If a PDF is your only copy of a document, then convert them back into document formats like Word, PowerPoint, etc.

Adobe has offered integrations for Microsoft Power Automate to help with document automation and has continued to expand and update the connectors with new features and templates:

  • Adobe sign connector : enables you to take your Word, PDF, PowerPoint, and other formats and route them for electronic signature.
  • Adobe PDF Tools connector: enables you to convert your Word, Excel, PowerPoint, HTML and data and other formats automatically into PDF.

Coming soon:

  • Adobe Document Generation API enables you to dynamically generate documents based on JSON data
  • Adobe PDF Extract API PDF Extract API converts PDFs into JSON data to reliably capture content structure, element positions, and relationships, which can be parsed and placed into data systems, republished in other platforms, or for search and analysis.

Learn more on this page of Power Automate blog.


Power Automate | Power Automate Desktop May 2021 Update

The May 2021 update of Power Automate Desktop has been released!

New features and updates have been added, it includes:

  • Update notifications are now available in Power Automate Desktop
  • Additional resources are now available under the ‘Help’ menu option.
  • A timeout parameter has been added in ‘Launch browser’ actions.
  • Localization work has now been completed for Power Automate Desktop

Learn more about the May 2021 Update here on Power Automate blog.

Learn more about Power Automate Desktop in our documentation

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Learning Corner


Features enabled in 2021 Release Wave 1 | Dynamics 365 & Power Platform

  • Check the list of Power Apps 2021 Release Wave 1, Automatically-enabled and Admin-enabled features here.
  • Check the list of Power Apps Portals 2021 Release Wave 1, Automatically-enabled and Admin-enabled features here.
  • Check the list of Power Automate 2021 Release Wave 1, Automatically-enabled and Admin-enabled features here.
  • Check the list of Dynamics 365 Sales 2021 Release Wave 1, Automatically-enabled and Admin-enabled features here.
  • Check the list of Dynamics 365 Field Service 2021 Release Wave 1, Automatically-enabled and Admin-enabled features here.
  • Check the list of Dynamics 365 Customer Service 2021 Release Wave 1, Automatically-enabled and Admin-enabled features here.

Explore Dynamics 365 and Power Platform product roadmap.


Power Platform | Supporting and Extending Solutions illustrating through the Return to Workplace Solution App example.

  • This article should help you get started working with extending solutions through the example of the Return to Workplace solution app.
  • For more information or guidance on supporting or extending the solution, check out this post and the demo video on Microsoft Dynamics 365 community blog.

Dynamics 365 Remote Assist | Part 1

What is Remote Assist?

  • With the advent of Covid-19 this past year, the need to work safely, remotely, productively, and remote collaboration is more important than ever.

Learn more about the key benefits, on this page on Dynamics 365 Community.


Microsoft Power Platform| Developers | Fusion Development Readiness


Power Apps | Increased Alternate Key Limits

  • We are happy to announce that we are increasing the number of Alternate keys that can be used in a table in Dataverse. 
    • (Alternate keys were previously known as Entity keys.)
  • All tables use the Primary Name as a lookup to locate records, this is a string value.
  • Alternate keys let a user specify additional columns that can also be used to retrieve records.
    • This is useful if you need to look up records based on something other than a string (for example an Order ID number, or a Case ID). Alternate keys also enforce record uniqueness on the column(s) that are part of the key.
  • Prior to this change, each table was limited to 5 Alternate keys. We have heard requests to increase this limit to help address more complicated scenarios.
  • The new limit is now 10 Alternate keys per table. This change is immediately available for all online Dataverse organizations.
  • No user actions are required to use this new feature.
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Podcast

Dynamics 365; Power Platform Podcast - June Update