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Featured News

Migration to Dynamics 365 in the cloud | Benefits

3 reasons to not delay your migration to Dynamics 365 in the cloud

  • Microsoft is uniquely positioned to help you transform
    • Dynamics 365 customers are taking advantage of data integrations, out-of-the-box functionality, plus advanced machine learning and predictive analytic capabilities to optimize legacy processes in real time, outpacing, outmaneuvering, and out-earning their on-premises peers.
  • Dynamics 365 offers extensibility, flexibility and scalability
    • Dynamics 365 offers flexibility and scalability designed to grow with customers’ businesses, allowing them to manage their organizations with unified data in real time.
  • Security
    • Within a modern cloud based solution, customers are able to take advantage of a Zero-Trust security framework. Zero Trust assumes potential threats have already “breached the gates.” Microsoft is proactive in verifying and reverifying credentials and authentications to minimize risks and threats.
    • Migrating to the cloud makes sense for efficiency and growth—62 percent of companies that have migrated to the cloud reported an increase in customer satisfaction.
    • Migrating to the cloud makes sense for customization and adaptability—companies that have transitioned to cloud solutions reported a 44 percent increase in the speed of new product launches due to utility and specialized tools available to them.
    • Migrating to the cloud makes sense for security and reliability—companies that have transitioned to the cloud reported a 60 percent reduction in security incidents compared to their on-premises solutions.

To learn more, visit the documentation here

Microsoft Build – Watch the event on-demand

Microsoft Build was held on May 24–26 2022, to explore the latest innovations in code and application development—and to gain insights from peers and experts from around the world.

Watch now the on-demand sessions and discover how to accelerate innovation with collaborative apps and integrated low-code development platform.

Check out this page for more details.

Deprecations and Service Retirement – 2022 – Power Platform

July 2022 | Deprecations & Service retirement (Dynamics 365 Sales Hub)

Dynamics 365 Sales | Premium auto capture will be deprecated

  • Effective July 2022, premium auto capture will be deprecated.
  • The deprecation will impact customers who have enabled the premium auto capture preview. This feature enables users to get activity and contact suggestions.
  • You can switch to basic auto capture to get activity suggestions. However, no alternative is available for contact suggestions currently.
  • For more information about basic auto capture, see Capture customer-related activities with auto capture.
  • Note:
    • If you’ve added the premium auto capture suggestion grid to your custom app, remove it manually.
    • The grid will not show any suggestions after the feature is deprecated.

Reference link: Premium auto capture will be deprecated.

October 2022 | Deprecations & Service retirement (ClientGlobalContext.js.aspx deprecation STATUS UPDATE)

Update on Deprecated Client API : ClientGlobalContext.js.aspx

  • The ClientGlobalContext.js.aspx page has been removed for deprecation until further notice.
  • Customer action: No action.

October 2022 | Deprecations & Service retirement (Dynamics 365 Customer Service Hub)

Dynamics 365 Customer Service | SLA items in web client are deprecated. Removal scheduled.

  • Effective October 01, 2020, the service-level agreements (SLAs) are deprecated in the web client.
  • You are encouraged to migrate your SLA items that were created in the web client to the new Unified Interface experience.
  • For information on how to migrate the items, see Migrate automatic record creation rules and service-level agreements.
  • See also the Playbook: https://aka.ms/arc-and-sla-migration-playbook
  • Microsoft will continue to provide support and critical security updates for these features in the web client until end of life, October 01, 2022.
  • Note: The deprecation and end of life are not applicable to the feature in Dynamics 365 Customer Engagement (on-premises).

Reference link: SLA Items in web client are deprecated

Dynamics 365 Customer Service | Automatic record creation rules in web client are deprecated.

  • Effective October 01, 2020, the automatic record creation and update rules are deprecated in the web client.
  • You are encouraged to migrate your automatic record creation rules that were created in the web client to the new Unified Interface experience.
  • For information on how to migrate the rules, see Migrate automatic record creation rules and service-level agreements.
  • Microsoft will continue to provide support and critical security updates for these features in the web client until end of life, October 01, 2022.
  • Note: The deprecation and end of life are not applicable to the feature in Dynamics 365 Customer Engagement (on-premises).

Reference link: Automatic record creation rules in web client are deprecated.

November 2022 | Deprecations & Service retirement

Dataverse OData v2.0 Service removal

  • We plan to remove the Dataverse OData v2.0 Organization Data Service on November 11, 2022.
  • This announcement does not involve the deprecated Organization Service SOAP endpoint.
  • At this time, no date has been announced for the removal of the SOAP endpoint.
  • The Organization Data Service was deprecated with Dynamics 365 Customer Engagement v8.0 in favor of the Web API, an OData v4.0 service.
  • Today, less than .06% of requests to Dataverse use this endpoint. Removing this endpoint will enable Dataverse to improve overall performance.
  • Any code that uses the Organization Data Service should be migrated to use the Web API before that time.
  • More information: OData v2.0 Service removal date announcement

Data export Service

  • Data Export Service (DES) is deprecated.
  • Data Export Service will continue to work and will be fully supported until it reaches end-of-support and end-of-life a year from this announcement date, in November 2022.
  • This notice is to allow you sufficient time to plan and onboard to Azure Synapse Link for Dataverse which is a successor to Data Export Service.
  • The Playbook will guide them through the initialization, planning, and adoption phases.
  • For more details, check out this page on Power Apps blog.

Important Upcoming Changes – Supporting Articles

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Release Waves and Service Updates

Manage Release Wave Updates Manage Service Updates
Release Waves:
  • Bring new innovations, new features and capabilities into the products through 2 Waves per year.
  • Review the list of user-automatically deployed updates and raise awareness to your end-users for educational and app usage purpose.
  • Review the list of updates to be enabled by Administrators and enable features that fit your business needs and strategy for increased value.
Current Release Wave : 2022 Release Wave 1
Service Updates

Understanding Release Waves Update

  • Release Wave Plan for visibility on what’s coming.
  • Release Wave schedule  for visibility on deployment timelines  for Power Apps, Dynamics 365 CE Apps and Industry Clouds.
    • Wave 1 Period:   April – September
    • Wave 2 Period:  October to March.
  • Release Wave Opt-in to early access update.
    • Understand the opt-in process to early updates for Dynamics 365 environment and how to opt-in to early access updates.
  • General Availability deployment
    • After a release cycle has been made "generally available" to users, environments are typically automatically turned on.
      This is so users can receive ongoing mandatory updates which will enable the early access features and general available features of the release.

Tips to Stay Informed on Updates notifications

Microsoft Dataverse – Service Update

Dataverse Service Updates are typically deployed every week and reflect the environment update information.

What is included?

  • Repaired functionality for unified Interface, accessibility.
  • Resolution of actions that produce errors, unhandled exceptions or system or component failures.

How to determine if your organization has received the service update?

  • To determine whether your organization had this update applied, check your Microsoft Dataverse version number.
  • Click the gear icon in the upper-right corner, and then click About.

Click here to see the Latest Version Availability for your Dataverse


Sales App Customer Service Field Service Power Automate
  • Click here to see the Latest version availability and Next App/Solution Version based on you region.
  • Sales App/Solution Service Updates are typically deployed every 2 weeks and the schedule will be published every other Wednesday.
  • Sales App/Solution Version are deployed based on region specific times.
  • Click here to see the Latest version availability and Next App/Solution Version based on you region.
  • Customer Service App/Solution Service Updates page is updated every Tuesday.
  • App/Solution Version are deployed based on region specific times
  • Click here for information Field Service Updates and Service Update release schedule for your region
  • Click here for the last Power Automate Release Note and Release schedule for your region.
  • Power Automate is not available in all regions at once.
  • Instead, each version is made available incrementally in different regions of the world
Power Apps/ Unified Interface/Power Apps Studio/Mobile Make.PowerApps.com
Service Updates
Power Apps Portals Power BI Dynamics 365 Marketing

Latest Version Available:

  • Latest version of Power Apps is here - It includes
  • Unified Interface
  • Power Apps Studio/Mobile
  • PowerApps.com version

Power Automate latest version

Product information

  • Power Apps is not available in all regions at once.
  • Instead, each version is made available incrementally in different regions of the world
Latest Version Available:
Latest Portal update: 9.4.5.x (May 2022) is here.

  • Authenticated portal users can upload / modify image in OOB profile page
  • Performance and query optimization for Dataverse search
  • Contact with Azure AD B2C provider will not overwrite local sign-in of the same contact.
  • User with external identity provider can successfully login to the portal when user name is empty in the associated contact record.

 Product Information

  • A portal consists of the following components Portal Solutions and Portal website Host.
  • Portal Website Host is typically updated automatically on a monthly basis to the latest versions.
  • Portal Solutions are updated by customers.

 Portal Update, Upgrade information

Latest Version Available

Check the latest Power BI May 2022 update here. Video

Product Information

  • Power BI Desktop is updated and released on a monthly basis, incorporating customer feedback and new features.
  • Only the most recent version of Power BI Desktop is supported; customers who contact support for Power BI Desktop will be asked to upgrade to the most recent version. Get the latest version of Power BI Desktop from the Download Center
Power BI Service | The following updates are new to the Power BI service this month: Get started with goals in Power BI (preview)

Latest Version Available


Product information

December 2021 Updates

  • The Dynamics 365 Marketing May 2022 update has two preview features and one general availability feature from the 2022 wave 1 release plans. The preview features include conditional dynamic content, which helps marketers create hyper-personalized messages, and a new channel analytics dashboard to track delivery and engagement metrics across multiple channels. The new general availability feature enables the use of outbound subscription centers in real-time marketing.
  • The update also includes improved email content blocks, the ability to manually populate event trigger parameters when raising triggers to run power automate flows, and real-time marketing geographical expansion to Brazil, India, Japan, and the United Arab Emirates.
    Read on for details!


Microsoft Dynamics 365 On-Premises – Release and Service Updates

For the latest Service Updates for Dynamics 365 on-premise release version 9.0 and 9.1 visit Service Updates
Latest On-Premises Update | May 2022 release

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Product Updates

Announcing the general availability of the Power Apps modern app designer

  • We are excited to announce the general availability of the modern app designer, enabling a seamless, intuitive way to build robust model-driven apps with Dataverse grids, forms, and custom pages with just a few clicks.
  • The modern app designer is now the default designer for model-driven apps and is at full feature parity with the classic designer.
  • The modern app designer has a live preview where you can directly interact with content of the app, resize to see the app on different screen sizes, add custom pages, and many more!
  • Visit our documentation for more information

Check out how to use it on Power Apps blog.

Announcing the general availability of Power Apps modern commanding

We’re very excited to announce modern commanding with Power Fx is now generally available (GA).

Modern commanding provides a maker friendly low-code/no-code experience for customizing model-driven app command bars – with the first ever in-product command designer and the ability to use Power Fx (or JavaScript) for expressing business logic.

Click here for the announcement on Power Apps blog. 

Announcing the preview of Microsoft Power Pages

  • We are pleased to announce the preview of Microsoft Power Pages, the fifth product in the Microsoft Power Platform family.
  • For years, organizations have been using Power Apps portals as a fast, easy way to create business websites and add to existing sites.
    • Now, as a new, standalone product, Power Pages empowers anyone, regardless of their technical background, with an effective platform to create data-powered, modern, and secure websites.
    • In addition to being low-code, Power Pages extends far beyond portals former capabilities to enable organizations of any size to securely build websites with exciting new aesthetic features such as a versatile Template Hub, Design Studio, and other advanced capabilities for customization with pro-dev extensibility.
  • Dive deeper in our Power Pages preview announcement and learn how you can sign up for a free Power Pages trial today.

Click here for the announcement on Power Apps blog. 

Announcing the general availability of canvas components and component libraries

  • Today, we are excited to announce the general availability (GA) of canvas components and component libraries.
  • Canvas components enable low code/no-code developers to build reusable UX components using default Power Apps controls as core building blocks.
  • These custom components can then be shared across app screens or multiple apps both within and across Power Apps environments.
  • Following are the new enhancements which are part of this GA announcement.
    • Support for component library ALM
    • Image/multimedia file support
    • Custom pages
    • Fundamentals investments – Performance, reliability and accessibility.

Click here for the announcement on Power Apps blog. 

Announcing New Data Sources for the Virtual Connection Provider

  • We are announcing that we are adding Excel and SharePoint to the virtual connection providers for virtual tables.
  • You may have used the SQL virtual connection provider during its public preview, based on popular requests, we have enabled the same functionality for two of the largest external data sources for Power Apps.
  • Virtual tables connect to existing data outside of Dataverse allowing Power Apps and the Power Platform to treat it like local data.
  • Virtual tables require connectors and connection references in order to authenticate to the data source and allow Dataverse to speak to the connection.
  • If you are building a virtual table manually, you need to build plug-ins to allow the Dataverse and source APIs to communicate, set up a connector, set up a connection reference, register a service principle with Azure to allow authentication, and then finally build the table.

Learn more on this page on Power Apps blog.

Access Migration to Power Apps and Dataverse is released to General Availability

  • As of today, Microsoft Access users can migrate their data into Power Apps and Dataverse.
    • Customers who have the current or monthly channel for Microsoft 365 and Office can update their Microsoft Access to build 16.0.15128.20248 or later to make use of the Dataverse Connector and migration tool.
  • The Access migration tool and connector provided within MS Access streamlines the process of migrating tables, relationships, and data with setup taking just a few minutes, and migration handled for you.
  • With the GA of this feature, Access customers are now one-click away from unlocking the following capabilities for the data currently managed in an Access DB:
    • New security and compliance capabilities through Dataverse cloud storage using Azure Active Directory and role-based security while managing it from Access
    • The ability to have real-time sharing and editing of Access data using cloud-based data stores, with front-end apps created in Access, Power Apps Mobile and Microsoft Teams
    • New front end app scenarios on mobile devices or with Microsoft Teams

Click here to learn more on Power Apps blog.
See two different on demand sessions that educate and demonstrate these capabilities at Microsoft BUILD

Power Apps Portals – What’s New

Portals Runtime Release Notification—9.4.4.x - April 21, 2022

  • Highlights
    • Availability of Hebrew and Arabic language support for portal website
    • Authenticated users can upload / modify image in profile page
    • Maker can configure image column on basic and advanced form
    • Improved Security of OOB Profile Page

Configure the rich text editor control on portals

  • Announcing rich text editor for Power Apps Portals
    • Configure Power Apps portals to add the rich text editor control to a basic form and then add the basic form to a web page. Portal users will be able interact with the rich text editor control to format text on the form.

Configure column permissions

  • In portals, table permissions are used to apply security to individual Dataverse table records. You can add column permissions to individual table columns. Column permissions are an optional configuration that you associate with web roles.

Configure Dataverse search in portals (preview)

  • Dataverse search delivers fast and comprehensive search results sorted by relevance in portals. Dataverse search is the same search service used in model-driven apps and other Microsoft Power Platform services built on Microsoft Dataverse.

Configure a choices column on portals

  • Makers can design basic forms and advanced forms to include choices columns defined in Microsoft Dataverse. This feature provides the ability for portal users to select multiple options while submitting data, and display views that include choices columns through lists.

Overview of portals as progressive web apps

  • You can enable your functional portal as a progressive web app (PWA), with native app–like look and feel, by using Power Apps portals Studio.
  • With this feature, Power Apps portals now supports using progressive web app technology to provide multiplatform support to create an app that will work on all platforms (Android, iOS, Windows, and Chromebooks) and form factors (mobile, desktop, and tablet).

Power Automate – Two great self-service improvements: Restore deleted flow and doubled chatbot coverage

Restore Deleted Flows

  • We are really pleased to announce the capability to restore a flow (outside of a solution) with the latest version of the PowerApps Administration cmdlet.
  • As an admin, you can now use PowerShell to restore a flow you deleted or on behalf of someone in your company without having to file a support ticket with Microsoft.
  • Please navigate to this documentation walkthrough Restore deleted flows with PowerShell in Power Automate .

Doubled Power Virtual Agent chatbot content coverage

  • Starting May, the Power Virtual Agents chatbot in the left navigation of the web site can answer even more of your questions!
  • With this update, if the chatbot cannot find the answers to the questions you asked, it now provides a dropdown with all the topics and scenarios in Power Automate for you to get help from. Just choose a topic and a subtopic under it to find the relevant answers and documentation to your questions

Check out this page for more details

Power Automate Desktop – May 2022 Update

We are happy to announce that the May 2022 update of Power Automate for desktop (version 2.20) has been released!

  • You can download the latest release here.
  • New features and updates have been added and include:
    • All types of clicks are now supported in browser automation
    • A timeout value is now available for all browser automation actions
    • Tabular data extracted from a PDF file can now maintain their structure
    • Enhanced experience in the console for users with limited permissions
    • GA of ‘Display custom form’ action

Check out the full list and details on the Power Automate blog page.

AI Builder | Exciting new capabilities for AI Builder

At Microsoft Build 2022, we are excited to announce new and upcoming capabilities for AI Builder that will allow citizen developers to create more intelligent apps and automation with AI.

  • Unstructured document processing
  • Model performance metrics for structured documents
  • General availability of Image Classification
  • Additions and enhancements to existing capabilities

Check out the full list and details on the Power Automate blog page.

Power Automate | Process Advisor | Discover exciting new experiences and capabilities in process advisor

  • We are announcing many exciting new experiences and capabilities in process advisor to empower you to visualize your process and get deeper insights to identify bottlenecks and optimization and automation opportunities.
  • Process advisor brings the generally available task mining capability, which provides insights across individual workflows, together with process mining to provide organizations with a holistic view of company-wide bottlenecks and inefficiencies.
  • Process advisor ties together the insights from your business processes with low-code automation in Power Automate.
    • Seamlessly generate Cloud flow Insights
    • Easily onboard data with Templates
    • Visualize your process and act with deeper insights
    • Collaborate to amplify impact from learnings
    • Get to Insights faster with Auto generated grouping

Check out the full list and details on the Power Automate blog page.

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Learning and Training Corner

Report on Power Apps sign ins in Power BI using Log Analytics

  • A common ask we get from customers is, "How can I report on a user's sign-ins to Power Apps in the past x days?" What many tend to overlook is that sign in logs are already stored in Azure Active Directory. To report on them, we can connect to a Log Analytics workspace and pull that into Power BI.

Check out this page to find the detailed instructions that walk you through the path.

Dataverse Advanced Audit Log Deletion using the BulkDelete API

Flexible audit data management was introduced recently and has benefits over the previous method. There is no longer a requirement to delete entire partitions from oldest to newest.

The new capabilities are exciting there are scenarios that currently not possible in the UI.

  • Example of Advanced Audit Deletion Scenarios
    • Deleting audit record for single table up to a specified date.
    • Deleting audit records between two dates while maintaining other records
    • Deleting audit records between two dates, for a single auditing action, on a specific table record
  • For Advanced Scenarios we can also use the BulkDelete API. Check out this page for a detailed instructions that walk you through the path.

Get a User's Team Name from browser cache in Dataverse Model Driven App

  • It is common to see customers create various solutions to get a user's team name implemented in Microsoft Dataverse Model Driven Apps. The most common solution is a synchronous (sync) XHR call to the platform to get data each time it is needed to determine if a user is a member of a team.
  • In this learning block, we are going to propose an approach and pattern that will work for any slowly changing dataset (for example, data that changes as often as once a week or as little as once a year).
  • This approach includes a JavaScript Async Await pattern with some newly introduced functionality added to onload, onsave and ribbon events on Model Driven App forms.

Check out this page and learn through a scenario

Programmatically adding html content snippets via JavaScript on to an Advanced Form Step (Dynamically adding instructions on to a form)

  • Consider you have a lot of forms with fields and for each field you want to add special instructions(html code snippets)
  • And you want to create one instruction and reuse it for multiple places.

Check out this page to find the detailed instructions that walk you through the path.

Updating ownership for Power Apps apps

  • Common question that is easily applicable to many of you responsible for administration of the Microsoft Power Platform: How does removal of an app owner’s profile from Azure Active Directory (AAD) impact access to the app?
  • Before we answer that, you need to know that in Microsoft Power Apps, there are two different application types:
    • Model-driven apps
    • Canvas apps
    • Model-driven apps and canvas apps manage their ownership differently.
  • In a model-driven app there is no concept of a co-owner.
    • If the original owner/creator leaves the organization, what happens to the application? Users who already have the app shared with them can continue to use it. What if an update or maintenance is required?
  • Canvas apps, unlike Model-driven apps, can be co-owned or have the owner replaced.

Click here on Power Apps blog where we explain how to update ownership of each type of app.

Microsoft Events
App in a Day Events

NEW ! Power Platform Resources
Microsoft Power Platform – Microsoft Adoption
Power Platform Training Materials

Power Platform guidance
Adoption Best Practices
Power Platform CoE
Real-World architecture examples

Power CAT Apps & Automate Architecture Series

Roadmap and Release Plan
Product Roadmap
Product Updates
Early Access Updates Policy

Power Platform Product Updates
Power Apps Updates
Power Automate Updates
Portal Updates
Power BI Updates

Dynamics 365 Apps
What's new in Dynamics 365
Microsoft Dynamics 365 Blog
Dynamics 365 CE in the Field
Dynamics 365 Resources
Dynamics 365 Training

Deprecations - Important Changes Coming
Power Platform
Power Apps portals 
Canvas Apps
Deprecations in Customer Service
Deprecations in Sales

Customer Stories
Dynamics 365 Customer Stories
PowerApps Customer Stories

Twitter: PFE Dynamics
YouTube: Dynamics 365

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