Quick Links: Featured News | Updates and Releases | Additional News | Training Corner


Featured News

Unified Interface Playbook document is available

The Unified Interface playbook is intended to help customers, partners and Microsoft field roles plan and execute transitions from the legacy web client to the Unified Interface. This is an excellent read that will efficiently drive you through the Unified Interface migration journey.

In summary, the Unified Interface Playbook documents will help you:

Dynamics 365 Early access to 2019 release wave 2 capabilities is now available!

We have now enabled early access to new capabilities included in the 2019 release wave 2, October update including end-user impacting features that will be enabled by default.

During August and September 2019, customers and partners will be able to validate the latest capabilities that are part of the upcoming release updates early in the cycle in a non-production environment.

These features include user experience enhancements that will be automatically enabled for users in production environments in October 2019. Therefore, we encourage application administrators to review these changes to understand their impact in case you need to update training resources for your users.

The following video and set of individual feature blogs walks you through the new capabilities and enhancements to Unified Interface available in 2019 release wave 2.

Here are the main usability items that released with Early Access:

New licensing options for PowerApps and Microsoft Flow standalone paid plans

PowerApps and Flow over the course of the past year have shown tremendous growth.

Microsoft have been receptive to input about how to license and implement platform capabilities in standalone plans.

When it comes to the standalone PowerApps and Flow plans from organizations of all sizes these are the key elements being considered:

  1. Make it easier to get started with a single use case.
  2. Make licensing easier to understand.
  3. Clarify how external users will be licensed.

In response to the customers’ needs and feedback, we’re pleased to announce two new plans that we will be introducing in October of this year:  PowerApps per app plan and a Flow per business process plan.

The PowerApps per app plan will allow individual users to run applications for a specific business scenario, while the Flow per business process plan will enable critical business processes to be implemented with capacity that serves teams, departments or the entire organization. Both seek to make it easier for organizations to get started and scale as their unique needs grow over time, whether that’s implementing one scenario or a single business process, without having to purchase unlimited premium plans for all their users.

As an example of a standalone application, customers will be able to deliver a solution for event management that includes:

  • A portal for external users to register
  • A web app to manage registrations and logistics
  • A mobile app for staff to use on site

These assets will be able to be grouped into one scenario and licensed as a single application.

For more detailed information, review this post on the Microsoft PowerApps blog.

Microsoft Azure available from new cloud regions in Switzerland

We are announcing the availability of Azure from our new cloud regions in Switzerland. These new regions and our ongoing global expansion are in response to customer demand as more industry leaders choose Microsoft’s cloud services to further their digital transformations.  Please contact your Microsoft representative to learn more about opportunities in Switzerland or follow this link to learn about Microsoft Azure.

For more information, review this post on the Microsoft Azure Blog.

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Updates & Releases

Microsoft Dynamics 365 Online Release

The Service Updates for Dynamics 365 online version 9.1 are now available in some regions and coming soon to others.

To determine which version your organization has applied, check your Microsoft Dynamics 365 Online version number.

Click the gear icon in the upper-right corner, then click About.

Service Update 86 (9.1.0.8603 or higher) resolved issues include:

  • After tagging a record in a post on the Timeline, the cursor remained after the "@" symbol.
  • The command bar was missing for some entities in the "Views" section in Customizations.
  • The Quick Create form did not load when its parameters were defined.

Service Update 84 (9.1.0.8404 or higher) resolved issues include:

  • Emails could not be tracked using category tracking.
  • Users could not be removed from record teams.
  • Flow approvals were timing out.
  • The regarding on the Phone Call Quick Create window was "Contact" instead of "Opportunity".

Service Update 82 (9.1.0.8201 or higher) resolved issues include:

  • The app for Outlook was missing from the Settings menu within Dynamics.
  • Entries from the Quick Create menu in Web Client could not be removed.
  • Some themes were unavailable (i.e. Orange Theme, Blue Theme).

Service Update 80 (9.1.0.8001 or higher) resolved issues include:

  • The Calculated field did not display results.
  • Imported data maps were missing.
  • Draft emails did not provide a visual indication that they were different than emails already sent.

Microsoft Dynamics 365 On-premise Updates

The Service Updates for Dynamics 365 on-premise version 8.2 and 9.0 are now available in some regions and coming soon to others. These cumulative update rollups include all the hotfixes that were released for limited distribution.

Service Update 0.6 (9.0.6.9) resolved issues include*:

*No new release Update yet for version 9.0 in August.

  • Custom business process flows were missing from opportunity records that were created by qualifying a lead record.
  • Views could not be rendered in the Quote Product Subgrid.
  • Relationships mappings could not be viewed or modified.

Service Update 2.9  (8.2.9.19) resolved issues include:

  • When changes to the Appointment form in the Web Client were saved using the Ctrl+ S hotkey, multiple line field values were deleted.
  • An error occurred when attempting to import an organization and map users (Error:"DirectoryServicesCOMException").
  • A SQL error occurred when a System administrator in Unified Interface and Classic Interface attempted to delete an account.

Portal Capabilities for Microsoft Dynamics 365 Releases

Portal capabilities version 9.1.8.21 for Microsoft Dynamics 365 is now generally available for all Portals. 

For a full list of all portal updates released to date and their corresponding KB articles, please reference this KB article.

The latest Portal Capabilities Update Portal host Version 9.1.8.21 describes the features and enhancements that were included in this update.  It resolves following issues and more:
  • User cannot upload an image from front side editor on certain pages.
  • Chart with date filters are sorted incorrectly in Portal when sorted by date.
  • Multiline text fields are not searchable in Entity list.
  • Create Related Record buttons won’t show if they are the only button type on the Entity Form.

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Additional News

Industry Accelerators: Rapidly deploy solutions specific to your industry

With built-in collaboration with industry leaders, the freely-available accelerators extend the Common Data Model to include new entities to support a data schema for concepts within specific industries, enabling ISVs and other solution providers to quickly build industry vertical solutions

Five industry accelerators Automotive, healthcare, nonprofit, education, and banking are currently available, either in preview or generally available, to help accelerate innovation and deployment. Microsoft is developing Accelerators that speed up app development and shorten time to value by empowering partners and customers to quickly build and deploy vertical solutions. Each accelerator is free on AppSource and open source on GitHub.

For more information, review this post on the Microsoft Dynamics 365 Blog.

Dynamics 365 for Marketing August update and early access are available now!

The August 2019 update of Dynamics 365 for Marketing is now released and available to all customers.

We’re also releasing early access features, which you can choose to enable together with the August 2019 update.

This will let you try out a few of the upcoming features we have scheduled for final release with the 2019 release wave 2, which is planned for October 2019.

How to get the update and/or early access features are available here.

Product updates page: Simplify your pre-release readiness experience.

We’ve enhanced our pre-release readiness experience for customers and partners to learn about the upcoming release wave capabilities in a simple and easy to use. 

The product updates page shows two section:

Download guide section to facilitate where to go download the overview guides from to learn about the key capabilities and features of the related product group.

Watch video section help facilitate where to go watch the overview videos to experience some of the new capabilities first-hand for the release wave.

The Product updates page presents the information as shown in the example below:

Dynamics 365 release overview

Dynamics 365 for Sales

Download guide

Watch video

Dynamics 365 for Customer Service

Download guide

Watch video

Provisioning and administration updates are now live in the Power Platform Admin center

We’re really excited to announce some great improvements that are available globally in the Power Platform Admin center.

Summary of changes:

  • Provisioning environments is now available in the Power Platform Admin center.
  • Provisioning in Power Platform Admin center based on available capacity.
  • Administrators can use the Power Platform Admin center to view all environments.
  • License requirements to administrator environments have been simplified.
  • Top table trend is now available in the capacity report.

For more information, review this post on Dynamics 365 blog.

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Training Corner

Migrate from legacy Service Scheduling to the Service Scheduling on Unified interface

The new Service scheduling on Unified interface is built on top of Universal resource scheduling. If you are using legacy Service scheduling on web client and are planning your move to Unified interface, you need to plan your migration of data from legacy Service scheduling data to the new one. Once you plan your migration, you can do the following.

1-    Manually configure records in the new experience.

For more information, see Configure entity records in the new scheduling experience, or,

2-    Migrate using the migration solution.

For more information, review this post on Dynamics 365 blog.

Share canvas apps with guests in your organization

Now in public preview, canvas apps may be shared with guests of your organization! 

This enables teams of individuals made up of different organizations participating in a common business process to access the same app resources that may be integrated with a wide variety of Microsoft and third-party sources

While in preview we look forward to hearing your feedback and would appreciate posts in this PowerApps forum topic

Publishing changes to PowerApps Portals

PowerApps Portals uses the selective entity caching approach to improve reliability and performance of your portal. In this blog post, learn how it works with the portal designer by Publishing the changes and Configuring entities.

For more details, review this post on Dynamics 365 blog.

Preview for Improve data source experience and Common Data Service views

We are happy to announce the preview version roll out for the Improve data source experience and Common Data Service views feature this month.  This feature has been evolving under the experimental flag and is ready to be on for all new canvas apps by defaulting the feature on. New data sources pane: The sidebar now includes a Data sources panel icon and pane which replaces many of the data panels that open over the right edge of the canvas area. Entity view selection: When a Common Data Service entity is used as a data source, a view can be selected in the property pane and the Items property is updated.  Combo box data source selection: The combo box control also supports the data source selection call out and view selection. Change Common Data Service environment: Data source selection call out can change the environment to get a Common Data Service entity from another environment. Improved data field defaulting: When a Gallery or Data Table control is bound to an entity, the fields are defaulted using the Default Public View.

PowerApps Optimization Techniques

Performance is a top priority for the PowerApps engineering team. There are major efforts currently underway to improve performance around app load time, the designer experience in PowerApps Studio, connectors response time…etc. While the infrastructure will continue to improve, there are a number of things you can do as an app maker to improve the performance of your app. Review this blog post that touches on few optimization concepts techniques that are universal when talking about building native or web apps but apply equally well to apps built with PowerApps. The highlights are put on these few areas: Conference App Overview/ Loading Data/ Pre-Loader/ Refactoring/ Concurrent Call/ Formula Optimization/ Asset optimization/ Persisting data/ Static Data/ App Setting Performance Flags.

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