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Featured News

Power Apps October release wave 2 | Updates

The Power Apps October release wave 2 has many exciting end user productivity enhancements to start to take advantage of for your model-driven apps.

The release provides the following enhancements and more:

  • Additional Chart Customization Options
  • Improved model-driven app header, sitemap, and app switching
  • Simplified and intuitive experience to email on mobile app
  • UX improvements to sub grids and form tabs in Power Apps mobile app

2020 Release Wave 2 is available for Early Access |

Customer can start by opting your environment into the October release wave 2, learn how to opt-in early access HERE.  Check out the list of the Power Apps early access features Check out the list of Dynamics 365 apps early access features

For questions, please visit the Early Access FAQ page.

For more details and check out some of the product enhancements, review this page of Power Apps blog.

Power Apps | Announcing General Availability of Microsoft Power Platform Build Tools

Our goal is to enable our customers and partners to spend their time and talent on innovation and building beautiful apps and less time performing manual tasks that are faster and safer done automated.

On that note, we are excited to announce the general availability of the Microsoft Power Platform Build Tools.

  • The Build Tools allows anyone to setup DevOps for low-code and pro-code application development for Power Apps, Power Automate, Power Virtual Agents and other components supported by CDS solutions.
  • With general availability we are also excited to announce we have added support for Multi Factor Authentication with the introduction of Service Principal Authentication.
  • This release is part of our continued investment in mature Application Lifecycle Management (ALM) across the platform.
  • As part of this overall effort, we also recently announced a complete rewrite and restructuring of our ALM documentation along with continuous improvements to the solutioning system to support applications that use components across the Power Platform, including canvas & model driven Apps, UI flows (RPA), automated flows, data flows, Power Virtual Agents, AI Builder and custom connectors.

For more information about the Power Platform Build Tools, check out the documentation here and this page on Power Apps blog.

Power Apps portals Web API support | Public Preview

  • Portals Web API enables building a richer user experience inside Power Apps portals pages.
  • You can use Web API to create, update, and delete operations across Common Data Service entities (excluding configuration entities) from your portal pages.

Preview capabilities

The feature provides the following capabilities during this public preview:

  • Create an entity
  • Update an entity
  • Delete an entity
  • Associate and disassociate entities

For more details check out this page including sample code on Power Apps blog.

Online management API PowerShell module is deprecated

For more details on deprecations, check out the Important changes (deprecations) coming in Power Apps, Power Automate, and model-driven apps in Dynamics 365 page on Microsoft docs.

Power Apps | Trigger flows from any message in Microsoft Teams

Microsoft Teams can help bridge geographic and organizational gaps through capabilities like chat, meetings, and calling, but users often ask how it can help streamline the work they do.

Fortunately, Teams and Microsoft Power Automate work seamlessly together to simplify how you and your team work.

  • We’re excited to share a new way to use this integration to automate and simplify work, starting from a conversation in Teams.
  • The new “for a selected message” trigger enables any Teams user to create a custom message action to start a flow from any message in Teams.
  • Even more powerful, is that flow creators can build this capability for their entire team, so everyone can easily benefit from some automation in their workday.

For full details with example scenarios, check out this page on Power Apps blog.

Microsoft Ignite conference Sept 22-24th – remote attendance

Upcoming Events: Microsoft Business Applications Launch Event – Fall Wave Launch Event

October 1, 2020,
9–11 AM Pacific Time (UTC -7)

Register HERE

Be the first to get an in-depth look at the new features and capabilities across Dynamics 365 and Microsoft Power Platform at this free digital event

Join us at the free Microsoft Business Applications Launch Event. You’ll hear from James Phillips, President of the Business Applications Group, and other Microsoft leaders as they guide you through what’s new in Dynamics 365 and Microsoft Power Platform 2020 release wave 2. Discover what these updates mean for you and your business and how they’ll help you:

  • Choose the right path to innovation with modular applications that work together seamlessly.
  • Unify relationships, processes, and data with connected cloud and comprehensive business applications from Microsoft.
  • Gain end-to-end visibility while enabling your teams to achieve greater outcomes faster with connected data, business analytics, and guidance.
  • Thrive as your business changes by extending existing applications and building new solutions.
  • Give your organization the tools it needs to provide a safer workplace while maintaining productivity as teams work remotely.

You’ll also get to ask product experts your questions during the live Q&A.

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Updates & Releases

Microsoft Dynamics 365 Online Release

For the latest Microsoft Dynamics 365 release notes, visit Released Versions of Dynamics 365 for Customer Engagement.


  • Service Update naming convention has been revised to clarify the link between the version number and Service Update number.
  • For example, Service Update 150 will now correspond to version number 150xx.
  • Occasionally a Service Update will be canceled and all associated fixes will be rolled into a subsequent Service Update.
  • For this reason, Service Update numbers may not always increase incrementally.
  • The Service Updates for Dynamics 365 online version 9.1 are now available in some regions and coming soon to others.
  • To determine which version your organization has applied, check your Microsoft Dynamics 365 Online version number.
  • Click the gear icon in the upper-right corner, then click About.

Service Update 222 ( or higher) resolved issues including:

  • Unified Interface:
    • When creating an opportunity record, alerts triggered twice instead of once.
    • Business process flows with a blank 'required' field could incorrectly be saved.
    • When selecting the cancel option in the search bar after opening a record and navigating back to grid view, the user interface did not display all of the records.

Service Update 219 ( or higher) resolved issues including:

  • Platform Services:
    • When modifying a contact record, the modifications were reverted after performing a synchronization in Outlook.
  • Unified Interface:
    • When modifying the 'Regarding' field within an email message and selecting the 'change view'" option, the user interface displayed incorrect labels for the entity views.*
    • An error occurred when tracking recurring appointments in the Dynamics App for Outlook.*

Microsoft Dynamics 365 On-premises Updates

The Service Updates for Dynamics 365 on-premise version 8.2 and 9.0 are now available in some regions and coming soon to others.

These cumulative update rollups include all the hotfixes that were released for limited distribution.

Cumulative updates available for Microsoft Dynamics CRM 9.0

Service Update 0.19 ( – August 2020) resolved issues including:

  • Repaired Functionality
    • When the read-only setting was enabled for a field, the user interface was unresponsive when selecting the save and close buttons and the incorrect form was loaded.
    • When searching for a record using a lookup field, the user interface displayed two forms when a record was selected.
    • When converting a campaign response, not all options displayed were selectable.

Cumulative updates available for Microsoft Dynamics 365 8.2

Service Update 2.21 ( August 2020 ) resolved issues including:

  • Repaired Functionality
    • Precision decimal rounding to the nearest ten thousandth would not display correct value.

Portal Capabilities for Microsoft Dynamics 365 Releases

Version Check and Upgrade Information

  • To determine the version of a particular portal deployment, please reference to this KB #3166126.
  • For instructions on how to upgrade the solutions within Dynamics 365 when a newer version is available,

please reference to this KB #3192042.

Latest Portal Capabilities Update-

Note: No new Update this month.

This article describes the features and enhancements that were included in this update, as well as the scope of the release.

For a full list of all portal updates released to date and their corresponding KB articles,

please reference this KB article.

The latest Portal host Version resolves the following issues and more:

  • Entity form UI gets distorted sometimes when clicking on the field validation errors.
  • Multi step webform on different portals connected to same org doesn't work properly.
  • Webform does not render when Entity Source Type is set to "Current Portal User" on step 1 of the webform.
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Additional News

Power Apps | A Closer Look at Data Platform Capabilities in Project Oakdale

At Microsoft Inspire, we introduced Project Oakdale.

  • Project Oakdale delivers a built-in low code data platform for Microsoft Teams, and provides relational data storage, rich data types, enterprise grade governance, and one-click solution deployment.
  • Project Oakdale enables everyone to easily build and deploy apps and intelligent chatbots in Teams with Power Apps and Power Virtual Agents.
  • Project Oakdale is built atop the Common Data Service, which reached general availability four years ago.
  • Since that time, the Common Data Service added over 1,000 features and introduced support for Dynamics 365 and Power Apps.

Check this page for implications and focus areas of Project Oakdale on:

  • Data
  • Application and Solution Development
  • Environments
  • Security
  • Integration

For introduction check this page on Power Apps blog.

For full details, check this page with code sample on PowerApps blog.

Power Apps | Export & Analyze Common Data Service Data in Azure Data Lake Storage Gen2

Power Apps | Export entity data to Azure Data Lake Storage Gen2

  • The Export to Data Lake service is a pipeline to continuously export data from Common Data Service to Azure Data Lake Storage Gen2.
    • The Export to Data Lake service is designed for enterprise big data analytics by delivering scalable high availability with disaster recovery capabilities.
    • Data is stored in the Common Data Model format, which provides semantic consistency across apps and deployments.

Export to Data Lake provides these features:

  • Linking or unlinking the Common Data Service environment to Data Lake Storage Gen2 in your Azure subscription.
  • Continuous replication of entities to Data Lake Storage Gen2.
  • Initial write, followed by incremental writes for data and metadata.
  • Replication of both standard and custom entities.
  • Replication of create, update, and delete (CrUD) transactions.
  • Continuous snapshot updates for large analytics scenarios.
  • Facilitated metadata discovery and interoperability between data producers and consumers such as Power BI, Azure Data Factory, Azure Databricks, and Azure Machine Learning.

For full details check this page on Microsoft docs website.

Analyze Common Data Service Data in Azure Data Lake Storage Gen2

  • After exporting data from Common Data Service to Azure Data Lake Storage Gen2 with the Export to Data Lake service, you can use Power BI to create business reports and analytics.
  • This can be useful for sales managers and sales associates to refine and build additional reports and dashboards in Power BI.

Check out this page on Microsoft docs that shows how to perform the following tasks:

  1. Connect the Data Lake Storage Gen2 storage container containing the exported Common Data Service data to Power BI.
  2. Create a report in Power BI that graphs account owners and their respective total account revenue.
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Training Corner

Dynamics 365 Server-Side Synchronization | Learning Corner

Email Messages Sent From Dynamics 365 Through Server-Side Synchronization Will Now Save to Exchange "Sent Items" Folder

  • As part of Microsoft's continued efforts to improve Dynamics 365 and Server-Side Synchronization, the behavior of how outgoing email messages sent through Server-Side Synchronization via Dynamics 365 interact with Exchange folder structures has been modified.
  • This change will affect the sizes of Exchange mailboxes tied to Dynamics and can lead to mailboxes being unable to send email if Exchange limitations are reached.

Check out the details of these sections below on this page on Microsoft Dynamics 365 Community blog.

    • Background on how emails sent through Server-Side Synchronization via EWS works in a nutshell
    • Changes made to how Exchange handles Emails sent via Server-Side Synchronization
    • Effect of these changes on Exchange and Dynamics 365
    • How Exchange Quota Limitations can affect Users and Queues in Dynamics 365
    • How to prevent Exchange Quota Limitations from affecting Server-Side Synchronization

Troubleshoot Forms in a Model Driven App | Learning Corner

  • With the recent release of the monitoring tool for Model Driven apps, we have added the ability for you to find and troubleshoot common issues that you might run into when working with forms.
  • With the new options you can easily find problems with your on Load, on Save events, controls, scripts and related records.

Check out the docs to learn more about how to troubleshoot your forms in a Model Driven app with the monitor tool.

For more details, check out this page on Power Apps blog.

Power Apps Portal | Learning Corner

Power Apps portal: Where do I start?

  • Formerly an add-on to Dynamics 365 model-driven apps, the Power Apps portal has recently been released as a standalone Power App. Since then, there have been rapid releases of new features and functionality available for configuration, cutting down on custom development and time to deploy.
  • With the increased accessibility for organizations due to licensing changes, there has been renewed interest in ramping up in this area of the Power Platform.

To learn more on where to get started in ramping up and how to go about starting a proof of concept, check out the part 1 of the multi-part blog series.

Power Platform | Learning Corner

Monitoring Dynamics 365 or Model Driven Applications is not a new concept.

  • Understanding where services are failing, users are running into errors, where form and business processes could be tuned for performance are key drivers for most if not all businesses, from small companies to enterprises.
  • Luckily, the Dynamics 365 platform provides many tools to help audit and monitor business and operational events.

Check out these following articles for great monitoring contents and technical details:

Model Driven Apps - Monitor Tool Part 1: Messages and Scenarios

Model Driven Apps - Monitor Tool Part 2: Session Consumption and Analytics

  • This article will cover collecting, querying and analyzing user interface events:

Monitoring the Power Platform: Azure DevOps - Notifications and Service

Monitoring the Power Platform: Azure DevOps - Using the REST API to Monitor Pipelines

Monitoring the Power Platform: Azure DevOps-

Orchestrating Deployments and Automating Release Notes


September Monthly Update

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