Updated 8/14/2013 – See our blog article on how to automatically create the redist folder with PowerShell: http://blogs.msdn.com/b/crminthefield/archive/2013/08/14/use-powershell-build-a-redist-folder-to-install-dynamics-crm-2011-without-an-internet-connection.aspx 

Updated on 6/5/2013 - Added WindowsIdentityFoundation as a pre-req for the CRM Outlook client as it's now required for client installs.

Even with the world we live in, there will be scenarios when you need to install CRM 2011 when there is no Internet connection available.  The most common scenarios are for virtual (Hyper-V) demo environments and environments with firewalls, and\or other security requirements that block Internet access.  I looked through the Implementation Guide and I didn't see the detailed steps available yet, so I wanted to share them on our PFE blog.

If you download the CRM 2011 ISO from MSDN, or have a physical DVD that you are installing from, you will already have the Redist folder and all the pre-requisites downloaded.  However, if you downloaded your CRM 2011 installation media from the Microsoft download site, then you will have to manually build this Redist pre-requisite folder structure.

Note: If you are installing CRM 2011 on a server that has Internet access, the installation will automatically go out and download the pre-requisite files during the install.

Step 1: Create the Redist folder structure at the same level as the Server, Client, EmailRouter and BIDSExtensions folders.

Once you create the Redist folder it should look something like this:



Step 2: Create the following subfolders directly under the Redist folder



Note: This is a Redist setup for all CRM components: Server, Outlook Client, Email Router, SRS Reporting Extensions and Bids.  For the CRM Outlook client, customers are commonly pushing this out via SCCM or other push technologies, so you want to keep the install package as small as possible.  For the CRM Outlook client the only prerequisites that you would need to include are the ones below.  You could even take it a step further and only include the specific OS and architecture components if you are deploying to clients that are all similar in OS and architecture.

1. dotNETFX


3. MSI45


5. ReportViewer


7. VCRedist

8. WindowsIdentityFoundation

9. SQLEXPR - Only needed if installing offline CRM Outlook clients


Step 3: Download the pre-requisite files and copy them into the appropriate subfolders

Note: The following download links are for US English (1033), but you can change the language you want to download if you search for the filename and go to the actual download page. Also, these download links will always have the latest update for the prerequisite software regardless of whether I have the correct name listed below. The reason for this is that I may just not have had time to update the Prerequisite name below for every Service Pack or Cumulative Update that is released.

Now you have all of the pre-requisites downloaded and saved in the correct folder structures, so you can continue with the CRM 2011 installation even without an Internet connection.

Hopefully this saves those of you who run into this scenario some time!