Service Update 2.13 for Microsoft Dynamics CRM (on-premises) 8.2 is now available. This article describes the hotfixes and updates that are included in Service Update 2.13.


Update package Version number
Microsoft Dynamics 365 (on premises) Update 2.13

To determine whether your organization had this update applied, check your Microsoft Dynamics CRM Online version number. Click the gear icon in the upper-right corner, and then click About.

Update information

Microsoft Dynamics 365 (on-premises) Update 2.12 is now available.

The following file is available for download from the Microsoft Download Center:

Download the Microsoft Dynamics 365 (online and on-premises) Update 2.13 package now.

Microsoft Dynamics 365 (on premises) Update 2.13 resolves the following issue:

Repaired Functionality

The following list details issues whose resolutions repair items in Dynamics that are not functioning.


  • When copying a stage in the business process flow (BPF) designer that contained a workflow step, the BPF could not be saved unless the workflow step was removed and then added to the copied stage.

Error Messages, Exceptions, and Failures 

The following list details issues whose resolutions correct actions that produce errors, unhandled exceptions, or system or component failures.

Platform Services

  • Importing a v8.1* organization database from a v8.1 environment into a v8.2* OnPrem environment resulted in an error ("An error was encountered while processing user ... with account ... 'SystemUser' entity doesn't contain attribute with Name").
  • Installing unmanaged solutions failed with an error ("You are attempting to update in the active context when there exists an active row").*

To see the entire list of available updates follow this link: Microsoft Dynamics CRM / Dynamics 365 Updates: Release Dates, Build Numbers, and Collateral

Walter Carlin

Senior Premier Field Engineer | Dynamics 365 CE | Microsoft Corp.