I’ve written about Data8 a few times now (again, not getting paid by them, I just love their service offerings), especially when it comes to how we can do checks on Realtime Marketing forms BEFORE they get submitted in to our database. On the last...
🚀 1. Scenario Overview In modern enterprise environments, a single business event in Microsoft Dataverse (CRM) can trigger workflows across multiple systems — ERP, marketing automation, data lakes, or custom line-of-business (LOB) apps. To avoid ...
Discover seven Dynamics 365 Supply Chain Management solutions built to tackle Australia’s logistics challenges, compliance demands, and complex operational environments.
This article explores the importance of localising dates and times in event registration forms, especially for global audiences. It highlights how inconsistent or unfamiliar date and time formats can lead to confusion, missed events, and a poor us...
Explore how Dynamics 365 AI with Copilot transforms Finance, Sales, and Service while ensuring compliance for Australian businesses.
We are excited to introduce sensitive data redaction in Dynamics 365 Contact Center, a major advancement in privacy-first AI for customer service. This new capability empowers organizations to deliver intelligent voice experiences while ensuring t...
Sending a customer survey is easy—but what you do with the responses is what really matters. With Customer Voice survey automation in Dynamics 365, you can turn feedback into action through automatic follow-ups, real-time alerts, and data-driven i...