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Import Data to product Opportunity using Import Data Wizard give 0x80040216 error

Microsoft Dynamics CRM Forum

Albert_ asked a question on 10 Jul 2018 7:30 AM
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Hi all exprets

I can add and work with Import Data Wizard.
Ex, I export an account and then import via Import Data Wizard and It was ok.
Now, I wanna import Opportunity Product to a Opportunity.
I have export a product opportunity, I zipped it.
It has write-in product.
In XML file Existing Product is empty, and it has Write-in product.
But When I import it, it gives me 0x80040216 error.

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Radu Chiribelea responded on 11 Jul 2018 3:05 AM
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Hi Albert,

Please collect a set of CRM Platform traces and check the w3wp and async server logs for errors. This should give a better overview on what's happening.

To enable the traces you can use this tool: archive.codeplex.com

Additional steps you can try:

- Check if you have any plug-ins or workflows triggered with you import the file. Try disabling those and see if you still have the issue.

Hope this helps,

Radu

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Albert_ responded on 14 Jul 2018 1:35 AM
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Hi there Radu, Thanks for you reply.

I will check and let you know

;-)

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Radu Chiribelea responded on 11 Jul 2018 3:05 AM
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Suggested Answer

Hi Albert,

Please collect a set of CRM Platform traces and check the w3wp and async server logs for errors. This should give a better overview on what's happening.

To enable the traces you can use this tool: archive.codeplex.com

Additional steps you can try:

- Check if you have any plug-ins or workflows triggered with you import the file. Try disabling those and see if you still have the issue.

Hope this helps,

Radu

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