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Mobile Express Duplicate Related Entities

Microsoft Dynamics CRM Forum

Jae asked a question on 21 Jul 2014 5:23 PM

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Hi guys,

I need to remove some duplicated links in the mobile express form. I know how to do this (going into the relationship and making them not display at all).

This does not work with phone calls. In the account form below there are two phone call links being shown even though both of them are set to do not display. One of it is the system relationship (which I want to hide). We are also on rollup 11. Is this a bug in CRM? Thank you.

Account Form

Rafael Urbano responded on 27 Jul 2016 5:18 AM

Hi Jae,

Did you end up finding a solution for this? I am experiencing the same for appointments and would like to remove the duplicate if possible. Otherwise remove related entities completely from the CRM Express Mobile app.




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