Why can't I create new forms for the Appointment activity?

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Suggested Answer
Mintaka asked a question on 11 Sep 2015 9:55 AM

Hello,

Dynamics CRM 2011, 2013 and 2015.

If I customize the task entity, CRM allows me to create a new form for that entity.  Likewise, I can create new forms for the Phone Call, Email, Letter, Service Activity and even Campaign Response activities.

So, why on earth is the "new form" button deliberately hidden when customizing the Appointment activity entity?!?  Why can't I have multiple Appointment forms when I can do so for all other activity types?

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Matt Braunstein responded on 11 Sep 2015 3:46 PM

Unfortunately given the advanced functionality built around activity, I believe Microsoft has locked down this ability.  You can modify the existing forms but you cannot create new ones.  

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Paulo Romualdo responded on 23 Dec 2016 9:52 AM

Same sittuation here.

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Suggested Answer
Nithya Gopinath responded on 23 Dec 2016 11:01 PM

Hi,

It is not possible to create new forms for appointment entity but you can edit the existing ones.

Please refer the following thread.

community.dynamics.com/.../221331

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Suggested Answer
Nithya Gopinath responded on 23 Dec 2016 11:01 PM

Hi,

It is not possible to create new forms for appointment entity but you can edit the existing ones.

Please refer the following thread.

community.dynamics.com/.../221331

Reply