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Getting Internal Server Error and transaction Descriptor Error on Dynamics CRM On-prem Version v8.2

Microsoft Dynamics CRM Forum

Muhammad Awais Fayyaz asked a question on 16 Sep 2018 3:28 PM

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Hi All,

I am facing two error on Case Form

1-Internal Server Error.

2-New Request is not allowed to start because it should come with valid transaction descriptor.

Can anybody help me to solve out.

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Suggested Answer

Hi Muhammad Awais Fayyaz,

You are receiving an Internal Server Error on the case entity because of a 500 Internal Server Error. This general HTTP status code means something has gone wrong on the web site's server but the server could not be more specific on what the exact problem is. Open the developer tools in your browser and on the networking tab open request/response and look for a more descriptive error message. If this does not help, turn on server tracing and check the error in your server logs.

Reply
Suggested Answer

Hi Muhammad Awais Fayyaz,

You are receiving an Internal Server Error on the case entity because of a 500 Internal Server Error. This general HTTP status code means something has gone wrong on the web site's server but the server could not be more specific on what the exact problem is. Open the developer tools in your browser and on the networking tab open request/response and look for a more descriptive error message. If this does not help, turn on server tracing and check the error in your server logs.

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