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D365 App For Outlook Says "Can't connect to Exchange"

Microsoft Dynamics CRM Forum

J-PL asked a question on 7 Mar 2019 1:37 AM
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D365 App For Outlook Says "Can't connect to Exchange". Everything has been working fine before this. Can't figure out why this error is pop upping now. 

Can you give me an advice?

Br,J-P

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Rawish Kumar responded on 7 Mar 2019 1:59 AM
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Hello there,

If this started happening out of nowhere it can be due the a recent update. You should raise this with microsoft.

before that you can try to access the mailbox in outlook web access to see if you can open it there.

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J-PL responded on 7 Mar 2019 2:12 AM
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Thank you for the response. And yes the same error is showing up on the Outlook Web Access too.

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Rawish Kumar responded on 7 Mar 2019 2:15 AM
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Kindly raise ticket from admin centre to microsoft.

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juergen.r responded on 16 May 2019 6:45 AM

Has your problem been solved?

What was the cause and how the fix?

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Jerry C responded on 11 Jun 2019 11:44 AM
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We had to enable OAuth on the Exchange Server to get it working again.

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Rawish Kumar responded on 7 Mar 2019 1:59 AM
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Hello there,

If this started happening out of nowhere it can be due the a recent update. You should raise this with microsoft.

before that you can try to access the mailbox in outlook web access to see if you can open it there.

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Rawish Kumar responded on 7 Mar 2019 2:15 AM
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Kindly raise ticket from admin centre to microsoft.

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Jerry C responded on 11 Jun 2019 11:44 AM
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We had to enable OAuth on the Exchange Server to get it working again.

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