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I would like to know about the relevance and order for this trainings.
or if is one of this trainings are not important or relevant so i can take it later...
8913B Applications in Microsoft Dynamics CRM 4.0 ( IS THIS ONE REALLY IMPORTANT?)
80444 Workflow and Dialog Processes in Microsoft Dynamics CRM 2011
80445 Reporting in Microsoft Dynamics CRM 2011
80290 Marketing Automation in Microsoft Dynamics CRM 2011
if the 8913B is old versión, is that one a requirement for the other 3 courses?, i need an advice please.
All are important if you want to learn CRM . best to start with http://www.democrmonline.com/ and then choose the order.
It's a very old post, but I would post an answer here so it might be useful for someone seeking CRM Training.
The order of the training is very very important.
Most people like to go for CRM Developer training (to start with).
That's a big mistake!
Not to offend anyone, but I've seen many people who just learn CRM Advanced Development without understanding the CRM Out-of-the-box functionalities and start developing things which are already available inside CRM.
This leads to heavy customization to CRM application, then performance issues and many other problems.
So, I'd highly recommend anyone who wants to learn Microsoft Dynamics CRM to go through the sequence:
1. Learn Microsoft Dynamics CRM Installation & Configuration: This helps you become an expert at Installation and configuration of Microsoft Dynamics CRM on-premise. Of course Dynamics 365 is ON, but learning Installation would not be a problem.
2. Learn Microsoft Dynamics CRM Functional Modules: Learn about the different modules functionalities available in CRM. This includes Sales, Marketing, Service (and other Dynamics 365 modules like Project Service Automation and Field Service). This would ensure you know what business functionality can be easily configured within Microsoft Dynamics CRM without customization or advanced development.
3. Learn Microsoft Dynamics CRM Customization: Learn to customize the CRM application as per customer requirements. Learning customization would help you make changes to the application which are not available as out of the box functionality.
4. Learn Microsoft Dynamics CRM Advanced Development: Now, it's time to learn advanced development that involved CRM SDK and programming (VS C# or VB). This is only required if the functionality can neither be configured or customized with base features of Dynamics CRM.
Then get certified! I would recommend to get certified on Dynamics 365 certifications.
Here's the certification road map:
Passing these certifications would help you become MCSA (Microsoft Certified Solutions Associate), MCSE (Microsoft Certified Solutions Expert) & even MCT (Microsoft Certified Trainer - If you have at least 1 year of instructional experience).
Many of my students have followed this process and they have had amazing results.
So, I would recommend you to go through the training in sequence and in-depth.
I hope this helps.
To Your Success,
Microsoft Certified Trainer (MCT) For Microsoft Dynamics CRM (365)
PS: Looking for learn Microsoft Dynamics 365? Get my best-selling course free here: www.OnlineCRMTraining.com
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