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one of our customers tried to install the Dynamics CRM app from Android Market (https://play.google.com/store/apps/details?id=com.microsoft.crm.crmtablet) and got the following error:
Translation "Sorry. This aplication does not work with a Microsoft Dynamics CRM version previous to 6.1.0000.0000."
I found in the reviews and also here (http://www.xrm.com/reference/microsoft-dynamics-crm/mobile-apps.aspx) that the app is not supported by Android v4.4 but my customer tablet is at v4.2.2.
Does anybody knows how to help me?
Thanks in advance.
You will need to update the tablet to 4.4, or use the web browser version of CRM with the tablet.
Thanks for your answer. I could do that but, if you look at the reviews of the app, everybody is having issues with the v4.4. Nobody is able to work with that version.
Thanks for your help. I checked and the customer doesn't have the SP1 installed.
Again many thanks.
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