Personalized Community is here!
Quickly customize your community to find the content you seek.
Have questions on moving to the cloud? Visit the Dynamics 365 Migration Community today! Microsoft’s extensive network of Dynamics AX and Dynamics CRM experts can help.
2022 Release Wave 2Check out the latest updates and new features of Dynamics 365 released from October 2022 through March 2023
The FastTrack program is designed to help you accelerate your Dynamics 365 deployment with confidence.
FastTrack Community | FastTrack Program | Finance and Operations TechTalks | Customer Engagement TechTalks | Upcoming TechTalks | All TechTalks
I have done all the required steps to create a Game in FST, also it reflects in my CRM.
My query in saved view is when an opportunity status equals won, then it has to show the list of records.
And also in sales metrics it is mapped to Actual Revenue and Actual Close date.
But when a user creates an opportunity and won that oppty, it is not displaying in FST and also points is not adding.
Can anyone help me out in this.
I refer the below mentioned blog for FST : https://blogs.msdn.microsoft.com/rojythomas/2015/12/27/fun-way-of-tracking-progress-integrating-fantasy-sales-team-with-dynamics-crm-online/
When is the actual close date for user that created opportunity? FST will not post data for future date. If the date has already passed, please click on reset jobs within FST Settings in CRM. If data does not post, please provide screen shot of FST Error Logs (found within CRM in FST ribbon.)
I will show my query in sales metrics as well as i will show the record where the actual close date has been captured.
the above is the opportunity record which we have won it and it's actual close date is highlighted in the screen shot.
Next i will show my Sales metrics query as below.
As per your request i have reset the Jobs in FST within CRM in FST settings.
After in FST error log the below logs generated below.
After resetting also i can't able to see my points in the FST.
Please help me out in this.
It appears that you may be viewing the incorrect game. Go to Players > Players Stats page in FST web app. Then you can select the correct game that began on 6.29. Data has posted for the Opportunity Revenue metric.
Thanks for the help.
Actually i was looking into this section shown below
I am working on this FST for certain scenarios.
In future if any help will ask you.
Thanks once again.
Business Applications communities