Personalized Community is here!
Quickly customize your community to find the content you seek.
Choose your path Increase your proficiency with the Dynamics 365 applications that you already use and learn more about the apps that interest you. Up your game with a learning path tailored to today's Dynamics 365 masterminds and designed to prepare you for industry-recognized Microsoft certifications.
Visit Microsoft Learn
2020 release wave 1Discover the latest updates and new features to Dynamics 365 planned through September 2020
Release overview guides and videos Release Plan | Preview 2020 Release Wave 1 TimelineWatch the 2020 Release Wave 1 virtual launch event
Ace your Dynamics 365 deployment with packaged services delivered by expert consultants. | Explore service offerings
Connect with the ISV success team on the latest roadmap, developer tool for AppSource certification, and ISV community engagements | ISV self-service portal
The FastTrack program is designed to help you accelerate your Dynamics 365 deployment with confidence.
FastTrack Program | Finance TechTalks | Customer Engagement TechTalks | Upcoming TechTalks
Does anyone have had any experience on creating and scheduling work orders for contacts in Field Service?
Customer has business scenarios where the work order could be created for an Account or for a Contact.
How to accomplish this requirement, any ideas?
For Service Account field you can only choose Accounts.
This is a limitation at the moment, The way I have done this for a reactive maintenance company is to have the case set to the contact and have the service address (the persons address) against the Service Account.
It's not tidy and I have raised this with Microsoft when I was down doing a few sessions with them in March.
Business Applications communities