Personalized Community is here!
Quickly find the content you seek
Choose your path Increase your proficiency with the Dynamics 365 applications that you already use and learn more about the apps that interest you. Up your game with a learning path tailored to today's Dynamics 365 masterminds and designed to prepare you for industry-recognized Microsoft certifications.
Visit Microsoft Learn
2020 release wave 1Discover the latest updates and new features to Dynamics 365 planned through September 2020
Release overview guides and videos Release Plan | Preview 2020 Release Wave 1 TimelineWatch the 2020 Release Wave 1 virtual launch event
Ace your Dynamics 365 deployment with packaged services delivered by expert consultants. | Explore service offerings
Connect with the ISV success team on the latest roadmap, developer tool for AppSource certification, and ISV community engagements | ISV self-service portal
The FastTrack program is designed to help you accelerate your Dynamics 365 deployment with confidence.
FastTrack Program | Finance TechTalks | Customer Engagement TechTalks | Upcoming TechTalks
Hi - first time post, hopefully you guys can help.
We are starting to evolve the way in which we analyse the sales of our services, looking at how campaigns are driving these sales and would like to generate dashboards about our products/services to show the inputs i.e. events, marketing campaigns, web interactions, against the outputs (Leads, Appointments, Opportunities created/proposals/wins.
I would be interested to hear how others are doing this within CRM - we don't use the Products entity at the moment as we rely on a bespoke field which is simply a drop down list of our 'services', but maybe this is something we should be looking at so that we can link them to campaigns?
End result being - here is our list of services, how are they performing and how do various campaigns affect each of them?
Business Applications communities