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I was not able to find the "Create Child Case" in the ribbon workbench.
Please help, thanks.
It could be because the current case is a child case of another Case.
Please check the Case Relationship tab. Do you see Child Cases subgrid (which won't be present for a child case)?
I can see it in the Case form.
I mean that while configuring the ribbon workbench I couldn't see the "Create Child Case". Thanks.
You can see Create Child Case
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