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Please vote this if anyone is interested in using CRM HTML Editor / Rich Text.
Just FYI as a part of the next release we will get custom controls framework as one of new features. This will mean that developers will be able to create any controls they want. And this means that there is no need to ask MS to build that control, just open VS, develop, design and use.
There are several html/email editors that are available out there, that with very little customizations you can embed in your solution and replace the OOB CRM email editor.
To name a few: Tiny MCE, CKEditor (used by MS Portals).
Also, the next release of Dynamics 365 Business Edition (not sure about Enterprise), will have a new HTML Editor.
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