Personalized Community is here!
Quickly customize your community to find the content you seek.
Have questions on moving to the cloud? Visit the Dynamics 365 Migration Community today! Microsoft’s extensive network of Dynamics AX and Dynamics CRM experts can help.
2021 Release Wave 2Discover the latest updates and new features releasing from October 2021 through March 2022.
2021 release wave 2 plan
The FastTrack program is designed to help you accelerate your Dynamics 365 deployment with confidence.
FastTrack Community | FastTrack Program | Finance and Operations TechTalks | Customer Engagement TechTalks | Upcoming TechTalks | All TechTalks
We are on CRM 2013 on-premise. We are using the CRM email router to automatically create email activities for every email that arrives in a shared group mailbox.
In the Mailbox setting, we set the option to 'Delete Emails after Processing' so that to avoid build-up of emails in Exchange.
However the emails are never deleted from Exchange Online.
Any idea why the emails are not being deleted?
Business Applications communities