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I have requirement for social media integration.PFB,
1.company's social profiles like facebook,Linkedin,twitter etc should be integrated with CRM online
2. Notification should be triggered if any comments/likes given.
Do let me know if any suggested links or detailed steps to achieve this.
There is an addon for Linked In integration-
I am not sure about rest. When you say company's profile, you meant your company or the account records in CRM?
I meant the company say ABC company have linkedin profile so i want this linked profile integrated with CRM and administrator gets notification whenever someone comments or likes on the company profile.
Hi, we have the "Social Engagement" which is part of Dynamics family solutions. It is kind of separated solution but it completely has a native integration with Dynamics CRM Online for creating the case, opportunities based on the posts that you catch.
It has the ability to connect with Facebook, Linkedin, Twitter, Youtube and you can manage your trends, monitorings and even private messages.
Hope that it will fit with your need.
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