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We just started facing an issue in our Business process flows.
We have 4 different business process flows for case entity. In each each BPF we have two options field which will trigger a workflow to complete the case as resolved based on the selection as "Yes".
This is mandatory field in last stage. Users usually select this as yes and used to click finish on BPF (what ever BPF they are in). This is working fine until recently we started facing below issue
Invalid change process status request. Current process status is Aborted, which cannot transition to Finished
My analysis showed that the moment case is resolved, process is getting aborted and not letting the user to finish it. However this used to work before.
Any help appreciated
1.)Is there any java script running on this stage?
2.)Please check your default bpf is deactivted.
3.)If it doesn't work. Then try to deactivate all bpf and activate again. (because of Microsoft recent Updates. This issue takes place.)Once, refer the below link :https://community.dynamics.com/crm/b/sonomapartners/archive/2016/12/12/dynamics-365-updates-to-business-process-flows
Seems like there is some issue on workflow you implemented . follow below steps to understand
1- Stop workflow from BPF and test if its working fine then means some issue from workflow .
2. then apply trace and check from where its getting stop and resolve that .
CRM PG accepted this issue as bug and they will resolve it soon
CRM PG accepted this as bug and they will resolve it soon
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