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I want written a workflow which fetches the lookup values from the Customer Asset (Account and Rechnungsempfänger) and updates in the Case (Dienskonto and Abrechnungskonto). Please see the attached images below. I also have a two option set (Yes/No) field in Case (Dienstkonto gleich Abrechnungskonto?). When this field is Yes, business rule copies value from Abrechnungskonto to Dienstkonto. If this value is No then business rule makes the Dienstkonto as blank. Default value of two option set field is Yes. Workflow works fine but, after fetching the values from Customer Asset, business rule's Yes value sets both lookups same (Dienskonto and Abrechnungskonto). I want that workflow should execute after business rule's execution. Please guide me, how can I do this. I will appreciate quick response.
Thanks in advance
Can you please again post images ,it's not visible here.
Like Goutam said your images are not visible.
If you want your workflow to trigger after Business Rule set the value, you could do the following
01. Create a Two Options (Yes/No field) on the entity - Lets call it new_businessrulecompleted
02. Set this to Yes in your business rule after setting value for the other fields.
03. Let you workflow to trigger on change of new_businessrulecompleted or On Create. and in your workflow add a condition to check if this field (new_businessrulecompleted ) value is YES.
Thanks Goutam. It was solved
It was solved.
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