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Hi all experts
I recently have a problem, in which I can not see newly added status reasons in my custom report.I have created a report in which status reason of opportunity must display.It just show the original status reason ( cancel ), but the others I have created does not display.I display them in a chart, but they do not appear.As administrator its OK, and I can see them.But other users can not see them.What is wrong?Should I put some security role somewhere?Any help will be appreciated.
Check the security role of the users who are not able to see the records.
In that security role, check the Read Privilege access for opportunity entity.
Try changing it from user level to Business Unit level access or Organization level.
Thank you for your reply.
The user has already full read access.
I have second language,
And the custom status reasons entered in the second language only.( and not in english )
Can it be the cause?
That was the cause.
I did not translate the field values into the secon language.
And that was why the report did not display that.
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