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We have just converted to new UCI. I have a model driven app which sends emails out after various actions. When you click on the link in the email, it opens the ticket correctly but not in the app. I get a message at the top of the form "For the best experience viewing this content, open it in a specific application." when I select the app, it opens the app but not the ticket.
I am using the Insert hyperlink and Record URL(Dynamic) for the link:
This is well-expected behavior. Here is the fix for you - butenko.pro/.../
Thanks so much! This works! I do remember learning about this a while ago but conveniently forgot.
If my reply helped you take a minute and click "Yes" under the question "Did this answer your question?" at the top of my reply.
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