Personalized Community is here!
Quickly customize your community to find the content you seek.
Choose your path Increase your proficiency with the Dynamics 365 applications that you already use and learn more about the apps that interest you. Up your game with a learning path tailored to today's Dynamics 365 masterminds and designed to prepare you for industry-recognized Microsoft certifications.
Visit Microsoft Learn
2020 Release Wave 2Discover the latest updates and new features to Dynamics 365 planned through March 2021.
Release overview guides and videos Release Plan | Preview 2020 Release Wave 2 TimelineWatch the 2020 Release Wave 1 virtual launch event
Ace your Dynamics 365 deployment with packaged services delivered by expert consultants. | Explore service offerings
Connect with the ISV success team on the latest roadmap, developer tool for AppSource certification, and ISV community engagements | ISV self-service portal
The FastTrack program is designed to help you accelerate your Dynamics 365 deployment with confidence.
FastTrack Program | Finance TechTalks | Customer Engagement TechTalks | Upcoming TechTalks
I have a problem with my goals calculating. Previously everything was good and golas calculated during night every day. But 4 days ago this mechanism stoped. In system tasks view I had one stucked goal task so I canceled it. Inside I can see an error:
<OrganizationServiceFault xmlns:i="">www.w3.org/.../XMLSchema-instance" xmlns="">schemas.microsoft.com/.../Contracts"> <ErrorCode>-2147204784</ErrorCode> <ErrorDetails xmlns:d2p1="">schemas.datacontract.org/.../System.Collections.Generic" /> <Message>Generic SQL error.</Message> <Timestamp>2020-06-17T23:05:33.5149642Z</Timestamp> <InnerFault> <ErrorCode>-2147220970</ErrorCode> <ErrorDetails xmlns:d3p1="">schemas.datacontract.org/.../System.Collections.Generic" /> <Message>System.Data.SqlClient.SqlException: Microsoft Dynamics CRM has experienced an error. Reference number for administrators or support: #704913FF</Message> <Timestamp>2020-06-17T23:05:33.5149642Z</Timestamp> <InnerFault i:nil="true" /> <TraceText i:nil="true" /> </InnerFault> <TraceText i:nil="true" /></OrganizationServiceFault>
After this one I don't see any other errors but my goals not calculating automaticly. I calculated all of them manualy and everything was fine so seems is not a problem with data or goals config but some system problem.
Also I checked logs on app server and sql server but I found nothing disturbing.
So I have a questions:
1. Which mechanism is responsible of goals calculation? Is there any sql job or stored procedure or task or service?
2. How can I calculate all goals? Actually I can do it only clicking one by one.
3. Where should I start analysis of this problem?
I use CRM 2015 on-premise.
Thank you for your help, best regards
Try restarting asyn service on the server.
Calculating Goal is a background task and it will be processed by Async service.
Business Applications communities