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I created this flow to create a SharePoint list when a new Dynamics CRM case created, in the flow run there is no error it is succeeded but I cannot find any items in the SharePoint list.
Any help please what I miss in the flow.
Why are you using Dynamics CRM connector which is old and deprecated?
I would encourage your to use Dataverse connector instead of Dynamics CRM connector.
Now coming back to your flow issue - Have you verified if your condition is getting satisfied by opening the Run history?
I hope you are creating Case record whose owner is same as what you have added in condition.
If possible please share run history screenshot.
Please mark my answer verified if this is helpful!
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try to create a Flow with actual trigger and action. As a example:
Thanks, But I'm trying to find the Cases module (Dynamics) or the SharePoint list in dataverse connecter but it does not exist.
any help if I need to do any setup to connect dataverse to SharePoint and Dynamics.
here is the Run history:
Please find the error when the flow run: Any idea how to solve it
There is no error in your flow. Your condition is not getting satisified.
It is returning false.
Are you using Option set field in condition? What is the data type of the field you used in Condition?
If Data type of your field is optionset then you will have to Integer value of your field instead of using Text.
Add Compose action in your flow before condition action and select same field which you used in condition from dynamic content to compose action then run the flow to see the value it is returning from crm dynamics.
Bipin Kumar Thanks a lot for your reply
Actually, the field set in the condition is (people or group) look up field.
So I selected the Owner's Team from add dynamics content and picked the field but for the condition is equal I wrote the name of the team Manually, I don't know how to select it from the flow.
Owner's Team -> Is this a custom lookup field pointing to Team you created in Case Entity?
You can not directly use Owner's Team and compare as Text because Owner's Team will return the data in GUID format. Now to compare it based on Team name you will need to add another action in your flow
Get Row -> Select Team in Table/Entity dropdown->Row Id - Select Owner's Team from Dynamic Content
Then use Name in your condition from newly added action instead of using Owner's Team
Bipin Kumar here I applied get record action but I still have the same error:
Could you help me I don't know why this error still accure
As I mentioned earlier you will need to Team Name in your condition from newly added action instead of using Owner's Team.
I still see you are using Owner's Team in condition, please use Team Name. Please see my image posted in previous reply
Bipin Kumar Many thanks noted now I adjusted it as the screen below but I still have the same error
Can you show me what data it is getting returned for Owner's Team and add another compose action for Team name to see the value?
Hi Ghada Mehrez ,
That is the one way you creating through power automate.
There is another way to create the folder of case while just integrating the SharePoint with dcrm.
Bipin Kumar Sorry I didn't get what you mean
If you are available then we can connect on Teams to resolve your issue.
Please join below meeting -
In your previous reply you have added screenshots - What I was asking is you have Compose action box, if you can expand the compose action so that Value will be visible for me to understand what is happening.
Second - If you can add another compose Action and select Team Name from dynamic content and run your flow then send me the screenshot with Compose box expanded.
I hope you understood what I am asking.
Have you added another Compose action for Team Name?
Please add Compose Action as shown below and then run your flow to see the value of Team name.
Can you also validate if Case record Owner's Team is the correct Team.
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