Executive Insight

Executive Insight
  • New Belgium Brewing Trailer

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    New Belgium Brewing is… …about great beer …love in a bottle …world class … trendsetting …awesome …fun All of the above! Those were statements made by employees at New Belgium...
  • Lotus F1 Team Trailer

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    “The soonest time I could find for everyone to get together is in three weeks. I’ll set up a meeting…” Does this sound familiar? It certainly happens to me, here at Microsoft Dynamics, and maybe it transpires at your company....
  • Getting to AMAZING: your hard work makes the difference

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    It's probably safe to say that every business wants to have happy customers and ensure a good experience for its clients. But you probably want more for your customers. You understand the difference between “good enough” and “ amazing...
  • Running SAP? Come to Convergence!

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    If you’ve been following this blog, you’re already familiar with the ways Microsoft Dynamics AX can help SAP customers drive more value from their existing technology infrastructure. Whether you’re looking at AX to run a discreet operational...
  • There’s more than one way to skin that …App

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    Companies committed to SAP often find themselves faced with hard choices when it comes to the user experience: accept the consequences of asking employees to learn and use the less than optimal SAP interfaces; limit the rollout to power users in specific...
  • Wall Street Journal: Avon’s Failed SAP Implementation Reflects Rise of Usability

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    A recent study, published in the Harvard Business Review , identified progress as the primary determinant of employee motivation and performance. Not recognition or incentives. Not the threat of punitive action. Progress. When your employees are able...
  • SAP: When quitting isn’t an option

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    Companies today aspire to a strong connection—with employees, partners, and suppliers and—most importantly, with customers. They choose business solutions to bring people and processes together across geographies and cubicles, across roles...
  • Microsoft Dynamics Takes Mobility for Business from Expectation to Reality

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    Using mobile devices to stay connected to the office while traveling is not a new phenomenon, but workers have been limited in just how much they can do via phone or tablet. It’s one thing to be able to check email, but in today’s world, using...
  • Racing to the checkered flag: Lotus F1 Team rolls out Microsoft Dynamics AX in its Aerodynamics Division

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    Time is money, and for most businesses, every second counts. For the Lotus F1 Team every millisecond counts. Managing a time-sensitive operation like a Formula 1 team requires not only precision and nerves of steel, but also powerful and agile technology...
  • Read This: Microsoft Dynamics News from Convergence EMEA and the Global Premiere Event

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    I wanted to share links to our latest news and press releases--we have had some very exciting events and announcements this week between our announcing the broad availability of Microsoft Dynamics CRM 2013 at the Global Premiere Event , introducing Microsoft...
  • Read This: Microsoft Dynamics News Around the Web

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    Yesterday there were two good blog posts published which you won’t want to miss. In this post , Corporate Vice President of Microsoft Dynamics CRM, Bob Stutz, shares his excitement for the upcoming release and feedback from several customers who...
  • Creating a Customer-Focused Bank

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    By Seth Patton, Worldwide Industry Solutions Director, Microsoft Dynamics Any good banker will tell you that a bank’s customers are its most important assets, and that has never been truer. The challenge for today’s banks is that those...
  • Delta Customer Service Taking Off With Microsoft Dynamics for Retail

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    By Michael Griffiths Michael Griffiths is Global Managing Director, Retail and Distribution for Microsoft Dynamics With up-to-the-minute information at their fingertips, consumers today are savvier and more demanding than ever. They want the best...
  • How Every CFO Can Use Technology To Help The Business Succeed

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    Written by: Rebecca Roedell In just about every role as retail CFO—from Tower Records to Sharper Image, the board has always asked me to act in a CEO or COO capacity. It’s a natural fit in retail for a CFO because in retail it’s all...
  • Why A Mobile Sales Team Beats The Competiton

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    Written by: Stephanie Dart Today’s sales teams work in a hyper-fast and competitive environment—salespeople and other field-based workers require instant access to information and insights from wherever they are and from whatever device...
  • How Technology Helps CFOs Move Beyond Collecting Data To Analysis

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    Written by: Claude Changarnier I’ve been working in the world of finance for large companies—for one company in particular—for well over twenty years. Like everyone else, the Finance organizations (and CFOs in particular) have undergone...
  • Reducing Complexity In Global Organizations Cuts IT Costs By Millions

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    Written by: Ricky Klint Enterprise companies find that deploying a single, global ERP system can lead to unmanageable IT complexity. As all CIOs know, the more complex the technology environment, the more difficult and expensive it is to keep the...
  • Developer of High-Performance Telco Software Powers Global Operations with Microsoft Dynamics

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    Written by: Mikko Hytonen Let’s think about what happens when you buy a new phone plan. What we do at Comptel is provide the software that translates something like a platinum voice package into the technical language needed so that that subscription...
  • For Formula One Team, Business Software As Important As A Mechanic

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    Written by: Matthew Woodget We’re constantly being told that technology will handle the mundane and administrative, so we can focus on what we love. Often, despite inarguable benefits, technology falls short of its promise and we end up right...
  • How Dell Saved $50 Million A Year Through Software Rationalization

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    Written by: Matt Griffiths In 2008, we started an initiative to rationalize the systems in Dell ’s manufacturing and supply chain facilities . We looked at the options out there and decided that Microsoft Dynamics AX was the right fit. Since...
  • How To Succeed In Sales With Social Technology

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    Written by: Neil Halloway Uniting the worlds of IT and business. I’ve just spent the past 2 days at our annual Dynamics community event: Convergence. It has been a whirlwind of positive activity, from the pre-event community outreach here...
  • To Improve Marketing, Look No Further Than Your IT Department

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    Written by: Wayne Morris As a CMO , I am in the middle of the marketing evolution , as are all my fellow marketing professionals. We are adopting new ways of connecting with and engaging our customers, prospects and partners. While our ability to substantially...
  • Why Social Media Is One Of The Best Ways To Keep Your Customers Happy

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    Written by: David Pennington Customer care professionals are challenged these days to identify and resolve customers’ issues through an ever-increasing array of communication channels. They want to know: How can I make my customers happy and...
  • Social Tools At Work Can Help Manage And Close Deals

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    Written by: David Pennington Social media is often thought of as an external, customer-facing sales tool. But inside the organization, social technologies are powerful tools that you can use to engage your employees for real-time feedback, enabling...
  • How Social Tools Lead To Business Opportunities

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    Written by: David Pennington Business success hinges on one or more of the following aspirations: increasing revenue, driving customer loyalty and identifying new business opportunities. These days everyone is looking for the silver bullet to achieve...