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Service | Customer Service, Contact Center, Field Service, Guides
Use Case Management to Auto-Populate Lookup Fileds e.g Customer when Auto Creating a Case

Last replied Posted on by AA-26050809-0 0

Hello All, I am having an issue using the AI features of the Case Management Agent to auto-populate fields when I click on Create Case after a conv...

Dynamics 365 Contact Center
Case Management Agent
Dynamics 365 Customer Service
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