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Finance | Project Operations, Human Resources, ...
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Customer address fields are getting populated with wrong data from CRM - DualWrites

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Posted on by 1,544

Hi All,

Customers in D365F&O are getting populated from CRM but in the address fields (Name or description and Purpose) the data is coming incorrect while creating the Accounts first time from CRM to D365F&O. But interestingly when we update any data like name etc.. in CE for that customer then automatically the correct values are getting updated in the address fields in D365F&O.

We have verified the below Dual writes mapping, they are correct.

CDS location roles , 

CDS Party postal address locations, 

CDS postal address history V2, 

CDS postal address locations, 

Party contacts V3, 

Please advice us how we can resolve this issue and get the correct data populated during first time creating the Accounts in CRM to D365F&O.

Regards,

Akbar

 

 

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I have the same question (0)
  • André Arnaud de Calavon Profile Picture
    306,780 Super User 2026 Season 2 on at

    Hi Akbar,

    I'm about setting up dual write between Sales and F&O for a demo. I can then verify the behavior. Can you share the mapping details you have or did you follow the documentation exactly?

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