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Dynamics 365 Community / Forums / Customer experience | Sales, Customer Insights,... / Setup Fabric in Custom...
Customer experience | Sales, Customer Insights,...
Suggested Answer

Setup Fabric in Customer Insights Environment

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Posted on by CU05062215-0 2
I need to set up Customer Insight with Microsoft Fabric 
 
 
But I cant access the customer Journey folders.
 
 
I did link tables to azure fabric ..tables like account and contact but those are not the tables I need.
Categories:
Dynamics 365 Customer Insights - Journeys
I have the same question (0)
  • Suggested answer
    11manish Profile Picture
    11manish 1,148 on at
    If your goal is to analyze data such as:
    • Email sends
    • Email opens
    • Email clicks
    • Customer journey participation
    • Marketing form submissions
    • Segment memberships
    • Marketing interactions
    then focus on identifying the corresponding Customer Insights - Journeys marketing tables rather than relying solely on the standard Account and Contact tables that were linked to Fabric.
     
    I would recommend:
    • Verifying which Customer Insights product and version you are using.
    • Reviewing the available marketing-related Dataverse tables.
    • Confirming those tables are included in the Fabric integration.
    • Validating your permissions to access marketing and analytics data.
     
  • CU07062333-0 Profile Picture
    CU07062333-0 4 on at
    I believe you may have an answer in your question. ie "not stored in dataverse".
    It seems this data is stored in Lake storage which makes sense as its probably quite unstructured.

    You should be able to setup ETL type job from the Lake storage and push the data into fabric. (for a start)
    Naturally automations would be needed.

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