We are writing to request clarification regarding the recently announced change titled “No New Cloud Implementation Projects in Dynamics Lifecycle Services” (Message ID: MC1194558, published December 11, 2025), which outlines the redirection of new Finance and Operations cloud implementation projects from Lifecycle Services (LCS) to the Power Platform Admin Center (PPAC) from February 16, 2026.
While we understand this change is part of a broader move toward a unified admin experience, we would appreciate additional clarification in several key areas, particularly around platform reliability, production readiness, and operational stability for Dynamics 365 Finance & Operations (FO).
1. Platform Reliability & Stability for Finance & Operations
What assurances can Microsoft provide regarding the stability, scalability, and operational reliability of PPAC when used as the primary management plane for Finance & Operations workloads?
Have there been any architectural changes or resilience improvements specifically implemented to support enterprise-scale FO environments?
How does Microsoft benchmark PPAC reliability compared to the historical LCS experience for FO?
2. Production Environments Currently Live on PPAC
Can Microsoft confirm whether there are Finance & Operations production environments currently live and fully managed through PPAC?
If so:
How many production FO customers are operating in this model today?
Are there any known limitations, risks, or feature gaps compared to LCS-based production management?
Are any mission-critical production operations (e.g., environment servicing, platform updates, incident recovery) handled differently in PPAC versus LCS?
3. Impact to Existing LCS-Based FO Projects
While the message states there is no immediate impact to existing LCS projects, can Microsoft clarify:
The long-term roadmap for LCS deprecation specific to Finance & Operations
Whether customers should expect mandatory migration of existing FO projects to PPAC
Indicative timelines or prerequisites for such a transition
4. Support Model & Incident Management
Will supportability, diagnostics, telemetry, and incident escalation remain unchanged for FO customers under PPAC?
Are there any changes to SLA commitments, service health visibility, or escalation paths when managing FO environments via PPAC?
5. Product Group Guidance & Best Practices
We would welcome any official guidance, documentation, or best practices from the product group covering:
Enterprise FO production readiness on PPAC
Known risks or mitigations
Recommended operating models for partners and customers planning new FO implementations post-February 2026
Given the critical nature of Finance & Operations workloads for enterprise customers, clarity on these points is essential for internal risk assessment, customer assurance, and future implementation planning.
Need some clarification on above mention Questions
