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119I am facing an issue when sending Collection Letters to the customer via email using Docentric.
The Problem:
When D365 F&O processes these documents in a batch job, for example i have a customer who has 10 overdue invoices ,the print destination launch 10 separate times, and the customer ends up receiving 10 individual emails instead of one clean summary.
What I Want to Achieve:
I want to consolidate this process so that the customer receives only one single email containing:
A summarized total of all their overdue amounts in the email body.
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