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Break Glass account for Dynamics 365 FO

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Posted on by SM-09051938-0

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Hello community, Is it possible to use a glass account for Dynamics 365 FO when the identity provider is unavailable to access the application?

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André Arnaud de Cal... 291,359 Super User 2024 Season 2 on at

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Break Glass account for Dynamics 365 FO

Hi,

I do assume your question is about what to do in case Azure Entra ID or an on-premise Active Directory is not available. In that case, there is no option to log in as the authentication is only managed using Entra ID/Active Directory.

Microsoft guarantees an uptime of 99,9% of their Azure services. In case your environment is using an on-premise authentication method, you need to ensure that you have a team and processes to keep this available as well.

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