I am trying to delete an invoice from Pending Invoices in Accounts Payable. This invoice is a duplicate.
We tried changing the invoice ID and deleting and recalling the workflow trying to get it back to draft mode, no luck. Error message still shows saying it must be in draft mode to delete.
Is there any way to delete it or get it back to draft mode to delete?
We do not want to deactivate the change management feature (unless it is okay to do so, not sure how risky it is) to try get the invoice back to draft mode. What options do we have to delete this invoice?
Please see screenshot.
Thank you,
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