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Dynamics 365 Community / Forums / Service | Customer Service, Contact Center, Fie... / Viewing Multiple Booki...
Service | Customer Service, Contact Center, Fie...
Suggested Answer

Viewing Multiple Booking calendars on the Field Service mobile app

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Posted on by DM-25111723-0 2
Work with the mobile app (Unified Interface) | Microsoft Learn
 
Is there a way to show multiple bookings from a group of bookable resources on the mobile app Bookings calendar? For example if I had a group of (5) bookable resources/frontline workers, can we show a shared calendar through a filter vs. the personal calendar. Right now it looks like you can only see a personal calendar, not a groups calendar. 
Categories:
Dynamics 365 Field Service
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  • Suggested answer
    Tom_Gioielli Profile Picture
    Tom_Gioielli 3,084 Super User 2026 Season 1 on at
    The mobile app view is predicated on a couple things:
     
    • A typical Bookable resource is only given permission to see their own bookings through the OOB security role
    • The underlying View being used on the booking called "Bookings" on the Bookable Resource Bookings table
      • This view includes filters on the shown records to only show:
        • Active Bookings
        • Bookings where the Resource is linked to the current user and is Active
        • The Booking's Field Service Status is Completed, In Progress, On Break, or Scheduled
    Screenshot of the "Bookings" system view default filter
     
    With the above being said, you would want to do the following:
    • Make sure your user has permissions to see bookings other than those that they own or that have been shared with them through the default resource assignment process
    • Update the "Bookings" view with new criteria OR add a new view to the Mobile App that includes filter criteria for the underlying bookings that match what you want the user to see
     

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