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Dynamics 365 Community / Forums / Customer Insights - Data forum / Scheduled refresh stuc...
Customer Insights - Data forum
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Scheduled refresh stuck - data is updated @10hs ago but scheduled refresh is still running

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Posted on by LB-15101217-0 3
Hello,
i have a problem with the scheduled refresh:
at 1.00 AM the refresh starts, usually it takes 2-3 hours to end. All the activities are refreshed successfully - without errors.
Now it is 14.20 PM and the system shows that the refresh is still running, while the "last refresh" tab shows 10hours ago, and there's no activity still refreshing.
 
How can we do to stop the refresh? the platform is not usable while refreshing and it seems to not end the refresh!
Categories:
Setup
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