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31Hi all,
I have a request from one of my customers who want to have multiple collection processes for the same customers.
They have a type of service, they are invoicing to some of their existing customers, if any of these invoices are not paid by the customer, their contract will be cancelled. Rest of the invoices have the same process, but the collection case will be sent to collection agency in case of the customer doesn't pay, So same customer should be able to have two different collection setup.
Is this possible?
I can't setup two different customer posting profile for the same customer, which is needed in order to link a collecion process to a customer or customer group.
There should only be one customer, so I can't create two customers for the same customer either.
Any suggestion of how I can solve this challenge?
BR
Suzan
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