News and Announcements icon

Dynamics 365 CommunityForums Finance | Project Operations, Human Resources, ... Project Accounting

Finance | Project Operations, Human Resources, ...

Answered

Project Accounting

(1) Share

Report

Report

Posted on by sdcraig

364

GP is not able to launch with PA - It hangs at the screenshot below - I disabled AV and still could not launch it - anyone have any ideas on this

Categories:

Microsoft Dynamics GP

All responses Img

All responses (1)

Answers Img

Answers (1)

Verified answer

Terry R Heley Microsoft Employee on at

Like (2)

Report

Project Accounting

We did find this to be an issue on the way the Project Accounting menu's are loading. I'm guessing the customer is not on the latest code install where this is fixed?

Options are to update to where this is fixed.

Remove Project accounting from the set file, but if the customer uses it, not an option.

Last would be to temporarily set the SYUSERDFSTR = 0, so you can login, but if you do this, workflow will not work.

Does the customer use workflow?

UPDATE DYNAMICS..SY01402
SET SYUSERDFSTR = 0
WHERE USERID = 'GLOBALUSER'
AND syDefaultType = 98

Usually, the SYUSRDEFSTR value returned should be either 1 (Windows Account) or 2 (Organizational Account), we are temporarily setting it to zero to allow you to log in.

Thanks

Terry Heley

Microsoft

Helpful resources

News and Announcements

Announcing Category Subscriptions!

Quick Links

Leaderboard

#1

André Arnaud de Cal... 291,359 Super User 2024 Season 2

#2

Martin Dráb 230,370 Most Valuable Professional

#3

nmaenpaa 101,156

Leaderboard

Featured topics

End-of-life Announcement for Microsoft Dynamics GP

Product updates

Dynamics 365 release plans