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ReportHi there,
We enabled prepayment in 2024 with 101-1611 as the designated prepayment account. The partial EFT prepayment applied automatically in the AP module as expected and the invoice was cleared in the residual payment run.
However, we noticed these prepayments have an open document status in the JE distribution - Account transactions.
I checked several plausible causes, and they seem fine. The problem still feels like a configuration issue. What do we need do to not have an open document status and to clear these prepayments with an open status?
- Prepayment did used the designated prepay account and applied automatically when I invoice the PO
- The unapplied prepayment became HIST from open and zero out after the invoice has been posted
- No open batches available to be post
- No invoice or payment available in "Apply Payable Documents" for manual application
- Default Computer check under in the "Purchasing Prepayment Entry"
payment distribution
Purchase order processing setup
Default purchasing prepayment entry - computer check
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