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Chart on dashboard not displaying any records

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Posted on by jamest1994

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Hi all, I've created a dashboard with a couple of charts which are blank and showing as 'no data available'. However, when clicking on 'view records' to see a list of the expected records they appear in the list so I don't think it's an issue with the view. The 2nd screenshot shows the records which appear when clicking view records. Does anyone know what the potential issue could be? Thanks

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Amit Katariya007 6,427 Moderator on at

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Chart on dashboard not displaying any records

Hello User,

Can you share the chart details? You have added correct functions right ?

Create charts

Thank You

Amit Katariya
jamest1994 3 on at

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Chart on dashboard not displaying any records

Hi Jimmy, I checked the chart and 'agent' is just referring to the owner of the record so this isn't empty. Even if I switch to another chart such as 'cases by status' it still says data not available despite there being available records.
Jimmy Passeti | MVP 165 on at

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Chart on dashboard not displaying any records

Hello,

Probably the Agent field (The one that the chart is using) is empty for the records.

Can you check it?

Regards,
Jimmy Passeti

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