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Service | Customer Service, Contact Center, Fie...
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Up Front invoicing for service agreements

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Posted on by 6
This relates to Dynamics 365 Field Service.
 
Hi! 
 
We sell single or multi year service agreements where the customer wants a single invoice up front and they want the invoice generated before the start date of the contract so that they can pay before the start date.   
example:    $50,000  in total   Agreement term:  1/1/2025 - 12/31/2026    Need is to generate invoice 11/5/2024 and customer intends to pay by 12/5/2024. 
 
As an organization we have to be able to bill in advance, and we can't be the only ones out there...
 
Karen
 
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  • Suggested answer
    FSRon Profile Picture
    87 on at
    This sounds like you want an Agreement with an Invoice Setup that creates the invoice at a certain date?
    Sounds like you need an Agreement, an Invoice Setup, and then after saving the Invoice Setup click "Invoice Recurrence" where you define that it runs yearly on a certain date:

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