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94Hello,
I am experiencing an issue with the "Reopen Opportunity" button in Dynamics 365 Sales. The button appears in the ribbon but does not work when clicked. I have consulted with the Microsoft support team, and they recommended removing all customizations, which I would like to avoid.
Could you please provide recommendations on what I should check to resolve this issue? Specifically, I would like to know:
- How to check the solution layer of the form to ensure it is not causing the issue.
- Any other potential areas or settings that might affect the functionality of the "Reopen Opportunity" button.
Thank you for your assistance.
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