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Malaysia e-Invoicing Process - How Should Successfully Submitted Invoices Be Sent to Customers?

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Posted on by D356FO_Dev

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Hi everyone,
We are implementing Malaysia e-Invoicing and would like to understand the recommended process for sending invoices to customers.

Our process is as follows:

Create and post the customer invoice in the ERP system, but do not send it to the customer immediately.
Submit the invoice electronically to the Malaysian e-Invoicing platform (LHDN/MyInvois) for validation.
Wait for the invoice to be successfully accepted and assigned the required validation details.

Once the e-Invoice has been successfully submitted and validated by LHDN/MyInvois, what is the recommended way to send the invoice to the customer?

Thank you

Best Regards

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Dynamics 365 Finance

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vishalsahijwani 267 on at

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Hi @D356FO_Dev ,

You are indeed following the correct sequence as per Microsoft's best practices.

Once the invoice has been successfully submitted and validated you can send the invoice through Email option available in Invoice Journal under Print Invoice section. But there are several other ways as well you can perform a customization here to share multiple invoices in a single email as well. Most of the customers are demanding this functionality in the present situation. So check if its technically feasible then suggest this approach to your customer and they will be more than happy to incorporate this solution in their E-Invoicing process.

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