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Customer experience | Sales, Customer Insights,...
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Integrated, visible Outlook calendar

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Hi, I'd like to know if I can integrate the Outlook Calendar and make it visible. 
When I make a telephone appointment with a prospect, I can add it to my calendar but I can't see my free slots, I can only add it.
How can I view the Outlook calendar on sales?
Thank you :)
 
  • Suggested answer
    Daivat Profile Picture
    Daivat 998 on at
    Integrated, visible Outlook calendar
    Hello CU04090816-1,
     
    By configuring the D365 Sales with Exchange Online service and allowing Appointment, Contacts and Task to sync between D365 Sales and Outlook will provide you option to see available slots.
     
    Configure Exchange Sync https://learn.microsoft.com/en-us/power-platform/admin/connect-exchange-online
    Activate Appointment, Contacts and Task Sync https://learn.microsoft.com/en-us/dynamics365/outlook-app/deploy-dynamics-365-app-for-outlook
     
    If my answer was helpful, please click Like, and if it solved your problem, please mark it as verified to help other community members find more.
    If you have further questions, please feel free to contact me.
     
    Best Regards,
    Daivat Vartak

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