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Finance | Project Operations, Human Resources, ...
Suggested Answer

What Duties/Privileges needed for Customer Payment Proposal

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Posted on by 628
Hello Experts,
 
I need to create a User Role with the following 2
1. Payment Proposal
2. Settle Transactions
 
I have tried with different Duties/Privileges as below but still not successful
1. Approve customer payment transactions
2. Maintain open customer transactions
3. Maintain customer invoices for payment
4. Maintain customer payments
5. Approve customer payment journal
6. Maintain customer payment specifications
 
 
Can someone please help me understand which Duties and Privileges I will need for Payment Proposal
 
 
Please help
 
Thank you
 
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  • Suggested answer
    Parthiv_Adhyaru Profile Picture
    129 on at
    Hi,
     
    You can use Security Diagnostics feature to know all the relevant security roles, duties and Privilege to be assigned to access particular form in D365 F&O.
    Downside of using this feature is, if you allocate a particular role then it might happen that user may able to access other process which are related to that role.
     
    Further, you can create a new role by only assigning the duty and Privilege listed here, that way you can limit access to other module and processes as well. 
  • Suggested answer
    Komi Siabi Profile Picture
    13,126 Most Valuable Professional on at
    You actually listed the right set of Duties and Privileges that should make part of your custom role. You want to double check that the role is published and assigned to the user.
     
    I just tested a new role with only Maintain customer payments duty and assigned only that role along "System user". This allow me to see Create payment proposal  and interact with the Settle transactions button.
  • Suggested answer
    Martin Dráb Profile Picture
    238,050 Most Valuable Professional on at
    The privilege you need is Maintain customer payment journal transactions (LedgerJournalTable_CustPaymMaintain). It grants permissions to both CustPaymProposalCreate menu item and the ButtonSettlement control.
     
    It's included in a single duty by default, Maintain customer payments (as Komi already mentioned).
     
    For completeness, the duty is assigned to a single role: Accounts receivable payment clerk.
  • Suggested answer
    Arvind Bharti Profile Picture
    780 Super User 2025 Season 2 on at
    Hi
     
    Alternatively you can use new capability from Microsoft User security governance where based on task recording of entire process you can create a role. Here is the youtube video.
     
     
  • SV-18061727-0 Profile Picture
    628 on at
    Thank you experts. I have the correct Duty assigned and also verified that the role is published and assigned to the user. But the Create payment proposal is still not available and cannot interact with the Settle transactions button.
  • André Arnaud de Calavon Profile Picture
    301,360 Super User 2025 Season 2 on at
    Hi,
     
    Can you tell if you have customized or (re)configured security in your environment? The provided privileges and duties above are correct. In case there are additional privileges with deny permissions or the standard has been modified, then it can be hidden for the end user. 
  • Martin Dráb Profile Picture
    238,050 Most Valuable Professional on at
    Are the buttons missing or disabled? It the latter, it's about business logic, not about security privileges.

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